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About the Role

The Healthcare Operations Coordinator assists in the day-to-day coordination of operational activities supporting clinical service delivery. This role provides administrative support to management, tracks business processes, reviews invoices, monitors deliverables, and participates in special projects.

Responsibilities

• Assist operations leaders with the development and documentation of internal organizational charts and operational procedures, including workflows, policies, and standard operating procedures.
• Provides excellent customer service and creative conflict resolution.
• Tracks, organizes and distributes deliverables from partners and internal management, including service line specific, department and contract deliverables such as invoices and reports.
• Coordinates across operational leaders to support operational functions and special projects.
• Provides support in the coordination of special projects and initiatives with internal departments.
• Serves as a liaison with various partners and internal staff at all levels.
• Serves as lead in processing employee expenses, tracking training and software licenses, and other items as requested.
• Works with internal staff to ensure various invoices are tracked, reviewed and validated and that errors are identified in a timely manner.
• Participates in audits or records review as directed by leadership.
• Utilize critical thinking skills to assess project needs, proactively assess gaps and opportunities, and provide recommendations.
• Updates department SharePoint site.
• Supports Operations Manager and above with scheduling meetings.

Requirements

• 3 years experience working in an administrative role required.
• 1 year experience working in an administrative healthcare role preferred.
• Experience in project management or administrative activities including meeting coordination, tracking invoices or creating and maintaining documentation preferred.

Education Level

• Bachelor's degree required OR Associates Degree with 2 years of additional experience