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About the Role

The Hospitality Aide is responsible for establishing a warm, welcoming, and professional atmosphere for all clients, executives, and staff members. This role involves managing and maintaining all public areas and serving as the point of contact for reception. This position is expected to be on-site five days a week.

Responsibilities

• Provide high-level internal and external customer support.
• Restock office, kitchen, and pantry supplies.
• Prepare and maintain conference rooms for executive and client meetings, ensuring furniture is aligned for a welcoming appearance.
• Coordinate conference room setups for seamless transitions between meeting sessions.
• Move and lift conference furniture up to 50 lbs.
• Ensure all trash is cleared at regular intervals.
• Maintain and report all maintenance-related issues.
• Perform basic equipment troubleshooting.
• Greet employees and visitors warmly, maintaining eye contact throughout interactions.
• Provide knowledgeable information about the office, building, surrounding areas, transportation, and local dining options.
• Ensure the cleanliness of all office spaces, including open work areas, conference rooms, lobby, and kitchen.

Requirements

• Ability to move & lift conference furniture up to 50 lbs.
• Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.

Skills

• Basic knowledge of equipment troubleshooting.
• Speak knowledgeably about the office, building, surrounding areas, transportation, local restaurants and other points of interest

Location

• New York City

Work Type

• On-site
• Full-time

Experience Level

• Entry Level

Salary/Compensations

• $20-$24/hour

Benefits

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

About the Company

• Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management.
• Rapport invests in all of its ambassadors, allowing them to attain their career aspirations.
• Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries.
• Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA.
• Click here to Learn More about the Compass Story

Equal Opportunity

• Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
• We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
• Certain positions may require Florida Level 2 background screening.