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About the Role

CVS Health is seeking an experienced Senior Workday HCM Configuration Analyst to support HR and Payroll business operations by providing optimal and scalable technological solutions. This role is integral to the team responsible for Workday HCM for domestic and international employees, meeting the needs of CVS Health’s Payroll, Legal, and Human Resources business partners.

Responsibilities

• Provides integral support to the Human Resources and Payroll organizations for their technology needs, collaborating with HR Business Partners, COEs, and HR Shared Services across all business segments.
• Establishes cross-functional relationships throughout HR Technology and Human Resources to ensure solutions and initiatives are effectively designed and implemented.
• Works with dedication and motivation with colleague satisfaction as a key goal.
• Collaborates with business and technical partners to support the Workday Core HCM functional area and roadmap, including the established list of global priorities.
• Understands the needs of the business and evaluates Workday capabilities through research and testing.
• Maintains a clear and up-to-date list of key deliverables and timelines, developing plans to achieve those targets and proactively communicating progress to a variety of stakeholders.
• Ensures that the delivered product meets or exceeds the business' needs and business objectives.
• Supports enhancements, project requests, and defects, providing optimal and timely solutions.
• Gathers requirements, performs business process optimization, fit-gap analysis, functional design, configuration, and testing, creating necessary documentation in each stage.
• Collaborates with key cross-functional partners to maintain transparency, consistency in delivery, and set expectations.
• Actively participates in Workday's semi-annual release process, engaging with the release team on cross-functional initiatives and liaising with Business Leads on critical impacts and upcoming enhancement opportunities.
• Supports regression testing and guides regression testing teams.
• Maintains awareness of new and planned Workday functionality, actively engaging with the Workday Community to prepare and communicate changes that could impact the business.
• Leads the translation of business requirements to technical solutions and creates appropriate timelines.
• Maintains up-to-date documentation in tracking tools.
• Performs and supports user acceptance testing and creates necessary documentation including test plans, test scenarios, test cases, and test results.
• Integrates relevant data and information and applies the findings to positively impact the Workday strategy and shares key insights and actions based on data and metrics.
• Challenges partners to think differently regarding HR and Payroll processes and operational issues, acting as a thought partner and modeling creative problem-solving to impact business decisions.
• Generates reports and analytics to support various business needs.

Requirements

• 5+ years' experience configuring the Core HCM product area for domestic and international colleagues.
• 4+ years' experience with calculated fields, complex reports, and various configurations in Workday.
• 4+ years' experience configuring, maintaining Business Processes, and building solutions in Workday.
• 3+ years' experience working with HR technology landscape, including cloud computing and mobile technologies.
• 3+ years' experience working with business to gather requirements, perform fit gap analysis, design solutions, create functional designs, configuring Workday application, performing user acceptance testing, and maintaining the product's health.
• Ability to create necessary documentation in each phase.
• 2+ years' experience collaborating with SaaS vendors to provide timely resolution for defects.

Skills

• Workday HCM configuration
• Calculated fields
• Complex reports
• Business Process configuration
• HR technology landscape
• Cloud computing
• Mobile technologies
• Requirements gathering
• Fit-gap analysis
• Functional design
• User acceptance testing
• SaaS vendor collaboration
• Project Management
• Change Management
• Communications
• Organizational skills
• Analytical skills
• Time management
• Problem-solving skills
• Customer service orientation
• Teamwork
• Written communication skills
• Verbal communication skills
• Work ethic
• Self-starter
• Reporting
• Analytics

Location

• Farmers Branch, TX
• Scottsdale, AZ
• Hartford, CT
• Woonsocket, RI
• Remote

Work Type

• Onsite (2 days a week)
• Full-time Remote
• Full time

Experience Level

• Senior

Education Level

• Bachelor’s Degree

Salary/Compensations

• $83,430.00 - $222,480.00

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• CVS Health bonus
• Commission
• Short-term incentive program

About the Company

• CVS Health is building a world of health around every individual, shaping a more connected, convenient, and compassionate health experience.
• Colleagues are surrounded by passionate individuals who care deeply, innovate with purpose, hold themselves accountable, and prioritize safety and quality.
• The company aims to simplify health care one person, one family, and one community at a time.

Equal Opportunity

• Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws.