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About the Role

The Assistant Property Manager is a leader, community builder, and ambassador of the Tricon brand, partnering closely with the Property Manager to ensure the community thrives, residents feel at home, and the team feels supported. This role blends leadership, service, and operations, ensuring every detail is executed with care and precision, while mentoring and supporting staff to foster a collaborative environment.

Responsibilities

Champion resident experience by serving as a trusted point of contact.
Foster community connections by supporting resident events and initiatives.
Provide guidance and support to the concierge team and other staff.
Oversee suite readiness and seamless move-in and move-out experiences.
Conduct regular property inspections to uphold quality, safety, and appeal.
Liaise with residents, vendors, and contractors to resolve maintenance requests promptly.
Assist with rent collection, notices, and account management.
Oversee security and janitorial contractors to maintain a safe and welcoming environment.
Partner with the Property Manager on daily property operations, vendor coordination, and budget management.
Consistently demonstrate leadership, cultural awareness, and attention to detail.

Requirements

Passion for creating positive and memorable living experiences.
Excellent written and verbal communication skills.
Demonstrated ability to lead and mentor staff.
Polished and approachable presence.
Strong organizational skills and attention to detail.
Ability to address resident concerns and operational challenges with sound judgment, empathy, and resourcefulness.
1–2+ years of progressive residential property management experience.
Hands-on involvement in day-to-day property operations, resident relations, and vendor coordination.
Intermediate proficiency in Microsoft Office (Word, Excel, PowerPoint).
General knowledge of applicable legislation and regulatory requirements (Residential Tenancies Act, Employment Standards Act, Fire Code, Occupational Health and Safety Act).
Willingness to support after-hours emergencies, evenings, or weekends.

Skills

Leadership
Community building
Resident relations
Vendor coordination
Financial management
Communication
Mentoring
Organizational skills
Attention to detail
Problem-solving
Microsoft Office Suite

Location

Toronto

Work Type

Full-time

Experience Level

1-2+ years

Education Level

College diploma or bachelor’s degree in business, real estate, hospitality, community development or a related field (Preferred)

Salary/Compensations

$74,360.00 - $105,900.00

Benefits

Attractive benefits and wellness package
Incentive opportunity of 10%

About the Company

Founded in 1988 and headquartered in Toronto, Tricon is a preeminent rental housing provider in North America.
Tricon is a leader and the most active developer in the purpose-built rental apartment sector with a 6,000+ pipeline of new units.
Tricon properties are concentrated in prime downtown Toronto locations, defined by design excellence, resort-quality amenities, exceptional customer service, and lifestyle programming.

Equal Opportunity

At Tricon, we are committed to creating a workplace where every individual is valued for their unique contributions, experiences, voices, and backgrounds.
We pride ourselves in providing a fair and equitable hiring process and will gladly review accommodations requests at any point in our selection process.
If you require an accommodation, please contact our Human Resources department at AccessibilityHR@triconhomes.com.