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About the Role
This role is responsible for elevating client experiences, nurturing client relationships, and providing solutions to client needs within a High Jewelry Maison. The ideal candidate will act as a leader and ambassador, contributing to sales development, team growth, and exceptional service quality.
Responsibilities
- Collaborate with the Boutique Director to support and guide the sales team in all aspects of sales, maintaining a strong presence on the sales floor.
- Assist the team in achieving performance goals through feedback, coaching, and successful sales closures.
- Support the team in developing client relationships and prospecting in the database, while creating a long-term sales strategy to boost loyalty and sales volume.
- Lead by example on the sales floor, motivating the team, and aiding the Boutique Director in crafting short and mid-term strategies for client attraction, conversion, and retention.
- Ensure the delivery of excellent customer service, elevating the boutique experience to drive sales growth.
- Assist Boutique Director in supporting and guiding the team in all aspects of operations including policy & procedures and corporate directives.
Requirements
- Bachelor’s degree required.
- 4-5 years of experience in a luxury retail environment.
- Prior supervisory experience required.
- Ability to motivate teams and quickly resolve sales-related issues.
- Strong selling and closing skills.
- Proficiency in Excel and Word.
- Comfortable with travel.
- Strong networking abilities, particularly with high-profile events.
- Valid work authorization for employment in the USA.
Skills
- Excel
- Word
- Communication skills
- Problem-solving skills
- Interpersonal skills
- Selling skills
- Closing skills
- Networking abilities
Location
- USA
Work Type
- Full-time
Experience Level
- 4-5 years
Education Level
- Bachelor's degree
Salary/Compensations
- $130K- $140K yearly
- Annual bonus eligible
Benefits
- Medical
- Dental
- Vision
- Health savings accounts
- Flexible spending accounts
- Life insurance
- Disability benefits
- 401(k) with employer match
- Paid time off
- Wellness reimbursement benefit
- Employee assistance program
- Volunteer days off
About the Company
- A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment.
- At Van Cleef & Arpels you will be surrounded by passionate experts and will contribute to many new projects which allows our Maison to regularly reinvent itself.
- At Van Cleef & Arpels, we are proud to hire talents from many different backgrounds and experiences.
- We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence.
Equal Opportunity
- Van Cleef & Arpels is proud to hire talents from many different backgrounds and experiences. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence.