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About the Role

The Senior Product Manager will define, build, and scale an AI-enabled digital health platform that powers health experiences across multiple clients, brands, and care partners. This senior individual-contributor role involves shaping the foundation of a growing portfolio of digital health experiences, balancing the needs of various teams with the development of reusable, configurable capabilities.

Responsibilities

• Define and communicate a multi-year vision and product strategy for an AI-enabled digital health platform.
• Own the platform roadmap across shared capabilities, client requirements, technology, and integrations.
• Identify capabilities for standardization versus client-specific customization.
• Maintain awareness of the external digital health and AI landscape to identify opportunities and risks.
• Communicate product direction, decisions, and trade-offs to senior leadership and stakeholders.
• Define AI usage standards for safety, privacy, transparency, and human oversight.
• Develop evaluation frameworks for experience quality, accuracy, reliability, and user trust.
• Partner with cross-functional teams to establish product requirements and safeguards for AI functionality.
• Ensure product requirements account for escalation, exception handling, and human support pathways.
• Build deep understanding of client needs, operating models, and strategic priorities.
• Develop reusable platform capabilities to enable efficient launch of new healthcare use cases.
• Lead the end-to-end product lifecycle from discovery through delivery and continuous improvement.
• Translate strategic priorities into roadmaps, requirements, and success measures.
• Maintain a prioritized product backlog reflecting strategy, technical health, and risk.
• Partner with engineering and design leaders to shape solution approaches.

Requirements

• 5+ years of product management experience.
• Experience owning complex digital products or platforms from strategy through launch and scale.
• Proven ability to influence and align cross-functional stakeholders without formal authority.
• Excellent written and verbal communication skills.
• Comfortable setting direction in an emerging product space and making decisions with incomplete information.

Skills

• Platform product management
• AI product development
• Data-driven decision making
• Cross-functional leadership
• Strategic planning
• Product lifecycle management

Location

• Downtown Toronto, Canada

Work Type

• Full time
• Regular

Experience Level

• Senior

Salary/Compensations

• $145,000.00 - $195,000.00

About the Company

• Loblaw Digital creates leading eCommerce experiences in online grocery, beauty, pharmacy, and apparel spaces.
• The company focuses on building innovative online shopping experiences and digital health solutions.

Equal Opportunity

• Loblaw Digital recognizes Canada's diversity as a source of national pride and strength and prioritizes reflecting this diversity in its hiring.
• Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process.