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About the Role

The CNI team builds and operates systems enabling enterprise customers to connect their networks directly to Cloudflare via private, dedicated interconnects. This product, Cloudflare Network Interconnect (CNI), supports various interconnect types across hundreds of global locations and underpins key services like Magic Transit, Cloudflare WAN, Zero Trust, and application security for major customers.

Responsibilities

Use tools and processes to convey project status and resolve blockages.
Understand technical implications across BGP, physical/virtual interconnect provisioning, and distributed control-plane services to influence scope, collaborate across teams, and unblock projects.
Take responsibility for team's production services by organizing on-call rotations, handling customer escalations, and overseeing incident response and follow-up.
Drive reliability and automation improvements for the provisioning pipeline.
Coordinate with Network Operations, Sales Engineering, and Partner teams on interconnect capacity planning, partner onboarding, and cloud provider integrations.

Requirements

3+ years experience as an Engineering Manager for a team of Software and Systems Engineers.
Demonstrate a track record of managing a team including hiring, onboarding, and professional development.
Inspire your team to reach higher.
Excel at planning and overseeing execution to meet commitments and deliver with predictability.
Technical background in IP networking: BGP, Layer 3 routing, physical and virtual interconnect technologies (cross-connects, VLANs, partner fabric integrations).
Experience building or operating provisioning/automation systems for network infrastructure.
Experience with monitoring, alerting, and debugging distributed systems — ideally services that bridge software and physical network operations.
Experience participating in and/or managing an on-call rotation for production services with direct customer impact.
Willingness to adopt and integrate AI tools and systems into your workflow.
Clarity in written and verbal communication.
Hands-on experience with BGP configuration, route policy, and peering operations.
Familiarity with network inventory and IPAM systems (e.g., NetBox).
Experience with cloud provider networking (AWS Direct Connect, GCP Partner Interconnect, Azure ExpressRoute).
Knowledge of GRE, VXLAN, or other overlay/tunnel technologies.
Systems-level programming experience in Go, Python, Rust, C, or C++.
Experience with Kubernetes-based service deployments and CI/CD pipelines.
Comfort with customer-facing technical communication (escalation handling, partner engagements).
Experience using AI-assisted engineering tools (e.g., code completion, codebase analysis, log/data exploration) in a professional setting.
Applicants may be asked to attend an in-person interview.
Position may require access to information protected under U.S. export control laws.
Offer of employment may be conditioned on authorization to receive software or technology controlled under U.S. export laws without sponsorship for an export license.

Skills

BGP
Layer 3 routing
Physical and virtual interconnect technologies
Cross-connects
VLANs
Partner fabric integrations
Provisioning systems
Automation systems
Network infrastructure
Monitoring
Alerting
Debugging distributed systems
On-call rotation management
AI tools integration
Written communication
Verbal communication
BGP configuration
Route policy
Peering operations
Network inventory systems
IPAM systems
AWS Direct Connect
GCP Partner Interconnect
Azure ExpressRoute
GRE
VXLAN
Overlay/tunnel technologies
Go
Python
Rust
C
C++
Kubernetes
CI/CD pipelines
Customer-facing technical communication
AI-assisted engineering tools

Location

Austin, TX

Work Type

Onsite

Experience Level

3+ years experience as an Engineering Manager

Benefits

Equity
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave

About the Company

Cloudflare is on a mission to help build a better Internet.
The company runs one of the world’s largest networks that powers millions of websites and other Internet properties.
Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code.
Internet properties powered by Cloudflare have web traffic routed through its intelligent global network, which gets smarter with every request.
Customers see significant improvement in performance and a decrease in spam and other attacks.
Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
Cloudflare values candidates who have the instinct to spot a 'normalized' problem and the AI-native curiosity to create a solution using the latest tools.
The culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement is shared across the team.
Cloudflare values curiosity over bureaucracy and sees AI as a partner in solving tough problems.
Cloudflare is not just a highly ambitious, large-scale technology company; it's one with a soul.
Fundamental to Cloudflare's mission is protecting the free and open Internet.
Project Galileo equips journalism and civil society organizations with tools to defend against attacks.
The Athenian Project ensures state and local governments have protection and reliability for free access to election information and voter registration.
1.1.1.1 is a faster, more secure, and privacy-centric public DNS resolver available to everyone, with a commitment to not storing client IP addresses or selling user data.

Equal Opportunity

Cloudflare is proud to be an equal opportunity employer.
We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.
All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities.
If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.