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About the Role
This position is responsible for serving guests beverages with the strictest regard to rules, regulations, and outlet operational guidelines, while contributing to a safe and welcoming work environment. The role may serve in various areas including restaurants, bars, banquets, or in-room dining. Ensures adherence to company policies, motivates by example, and supports a learning environment.
Responsibilities
- Greets guests by name wherever possible
- Informs guests of any daily specials
- Explains how various beverages are prepared
- Takes guest orders and makes recommendations
- Prepares beverages
- Serves guests and checks to ensure satisfaction
- Resolves guest's issues or asks management for assistance
- Presents bill upon request and takes payment in the absence of a cashier
- Cleans tables or counters, removes glasses and re-stocks when applicable
- Delivers beverages to hotel rooms as directed when applicable and obtains signature and removes used trays
- Performs opening or closing duties as required
- Counts cash float at end of shift (if applicable)
- Covers other bartender sections when required
- Exercises good judgment when serving alcoholic beverages according to SIR, Smart Serve or IGB
- Liaises and communicates effectively with all appropriate operational departments
- Develops and cultivates strong working relationships with all stakeholders: guests, ownership and team members
- Ensures compliance with licensing laws, health and safety and other statutory regulations
- Performs other duties as assigned or directed
Requirements
- Minimum 1 year bartending experience
- POS experience
- Ability to successfully obtain a Gaming License
- Ability to exceed internal and external customer expectations through timely, effective and service oriented communication
Skills
- Beverage preparation
- Guest service
- Cash handling
- Communication
Location
- Casino
- Restaurant
- Bar
Work Type
- Full-time
- Part-time
Experience Level
- 1 year bartending experience
Education Level
- High School Diploma
- Post Secondary hospitality or hotel education an asset
- Bartending certificate an asset
- Food Safety Certification
Salary/Compensations
- 18.60 CAD $ (Minimum Rate)
- 20.30 CAD $ (Job Rate)
- 20.30 CAD $ (Maximum Rate)
About the Company
- Great Canadians learning environment