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About the Role

The Director of Private Events leads the operational backbone of The Battery, ensuring operational details are handled and supervising the Private Events team, hourly floor staff, and Executive Banquet Chef. This role requires developing rapport with members, managers, and staff to ensure the best possible experience and sets the tone for one of the Club's most operationally demanding departments.

Responsibilities

• Owns the private events calendar and ensures operational readiness across every event space, including table set-ups, room capacity, hours, pricing, and dress code standards.
• Provides leadership, training, and mentorship to department managers and reporting staff, building a culture of teamwork, accountability, and high performance.
• Oversees floor operations in partnership with the Associate Director of Event Operations, ensuring service, cleanliness, and guest satisfaction standards are consistently met.
• Leads beverage operations, fiscal budgeting, and marketing strategy for the department to drive profitability.
• Partners with the General Manager on strategic planning for the department.
• Communicates cross-functionally with the kitchen and other department managers to ensure seamless service delivery.
• Books and coordinates outsourced service staff for large-scale, all-staff, and non-member events.
• Manages the houseperson staff responsible for furniture moves and space resets across the Club.
• Serves as the operational point person for cross-departmental logistics that fall outside any single department's ownership.
• Sets and upholds the standard for guest and client experience across every touchpoint.
• Ensures a manager is present on the floor at all times and holds the team accountable to grooming and service-quality standards.
• Owns full P&L accountability for the department, including revenue management, budgeted labor costs, and beverage and inventory cost controls.
• Establishes par levels and inventory requisitions for supplies, beverage, and equipment.
• Continuously identifies and implements strategies to improve departmental efficiency and profitability.
• Leads full-cycle talent management for the department, including hiring, onboarding, training, and performance appraisals.
• Builds and maintains a strong, engaged team culture; addresses staff concerns, conducts counseling, and resolves personnel issues.
• Ensures staff are well-prepared and organized before, during, and after every service.

Requirements

• At least 18 years of age.
• High school education or equivalent.
• Minimum of 3 years of experience in an upscale casual or fine dining atmosphere required.
• Some floor service experience preferred.
• Able to read, write, speak, and understand English comprehensively.
• Basic math skills required.
• Basic computer skills preferred.
• Able to deal with guests in a professional manner while maintaining a composed demeanor in high-stress situations.
• Must hold a valid food safety certification.
• Able to tolerate varying noise levels, temperature, illumination, and air quality.
• Requires hand-eye coordination and manual dexterity.
• Requires normal sense of smell, taste, touch, and sound.
• Able to respond to visual or aural cues.
• Able to continuously or periodically bend, twist, lean, lift, push, pull, kneel, walk, stand, and/or sit up to 8+ hours per shift.
• Able to lift up to 30 pounds.
• Able to work in a stressful environment and stressful situations.
• Able to work in an environment where the climate constantly changes.
• Able to maneuver freely through all areas of the property.

Skills

• Strong sense of accountability, urgency, and dependability.
• Clear, professional written and verbal communication.
• Skilled at resolving workplace conflict while maintaining constructive relationships.
• Composed and professional under pressure.
• Positive, team-oriented leadership; leads by example and gives constructive feedback.
• Flexible and adaptable; able to shift focus quickly as demands change.
• Proactive — anticipates needs and acts without waiting for direction.
• High level of integrity and discretion.
• Strong planning and prioritization skills; able to multitask effectively.

Location

• San Francisco

Work Type

• On-site
• Full-time

Experience Level

• Director

Education Level

• High school education or equivalent

About the Company

• The Battery is San Francisco's premier modern-era private social club, recognized by the Michelin Guide with Two Keys.
• The Club features seven distinctive bars and lounges alongside acclaimed dining rooms, a boutique 14-suite hotel, penthouse accommodations, elegant private event spaces, lush gardens, and sweeping views of the San Francisco skyline.
• Members enjoy a dynamic cultural calendar of world-class speakers, performing arts, curated experiences, publications, and excursions.
• Through Battery Powered, the Club's member-funded 501(c)(3) foundation, The Battery has directed more than $35 million in grants to organizations building a stronger society.