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About the Role

The Maintenance Supervisor is responsible for overseeing all phases of physical maintenance for a multi-family property, including general maintenance, staff supervision, work scheduling, expense control, preventive maintenance, and safety compliance.

Responsibilities

• Oversee all aspects of property maintenance, including preventive, corrective, deferred, and emergency maintenance.
• Prepare or assist in preparing market-ready apartments within 3-5 days of vacancy.
• Perform preventive maintenance tasks and maintain detailed records.
• Ensure accurate inventory control of tools, equipment, and supplies.
• Use and enforce the use of personal protective equipment.
• Conduct apartment move-in and move-out inspections.
• Ensure timely completion of maintenance requests (within 24 hours unless delays are communicated).
• Adhere to monthly preventive maintenance directives for lighting, fire safety, pool/spa, life safety hazards, and signage.
• Maintain familiarity with and post maps of utility shutoffs and sewer cleanouts; ensure staff is trained accordingly.
• Control expenses and seek approval for expenditures.
• Perform on-call emergency services as required.
• Ensure community curb appeal and cleanliness, including grounds, laundry rooms, pools/spas, recreation rooms, and common areas.
• Comply with injury and illness prevention policies, including maintaining Material Safety Data Sheets (MSDS).
• Supervise, train, and evaluate maintenance staff.
• Collaborate with the Property Manager to hire, train, and review maintenance personnel.
• Coordinate activities between management and maintenance teams.
• Uphold high standards of resident service and relations.
• Monitor and assist with capital improvement projects.
• Recommend measures to improve operations, safety, and quality of service.
• Conduct monthly safety meetings and enforce safe work practices.
• Ensure compliance with Fair Housing laws and standards.
• Maintain open communication with the Property Manager and other staff, promptly reporting maintenance issues or safety deficiencies.
• Responsible for ensuring the timely and accurate submission of time sheets for their team.
• Supervise maintenance staff in accordance with organizational policies and applicable laws, including interviewing, hiring, training, planning, assigning work, evaluating performance, and resolving issues.

Requirements

• 1+ years of Property Maintenance Experience is preferred.
• Prior Supervisory experience is required.
• Proficient at Microsoft Office, including Word and Excel.
• Minimum of 1 year experience working on a PC.

Skills

• High attention to detail
• Curious
• Proactive
• Growth-oriented
• Well-organized
• Disciplined
• Self-sufficient
• Strong communicator
• Tech savvy

Location

• Reno, NV

Work Type

• Full-time

Experience Level

• Prior Supervisory experience is required
• 1+ years of Property Maintenance Experience is preferred

Education Level

• One-year certificate from college or technical school; or two years related experience and/or training; or equivalent combination of education and experience.

Salary/Compensations

• $27.00 - $30.00 DOE

Benefits

• Competitive compensation and career growth
• Comprehensive Health Benefits (medical, dental, and vision insurance)
• Tax-Saving Benefits (Flexible Spending Account - FSA)
• Company-paid life insurance
• Strong support for a work-life balance
• Generous paid vacation, sick leave, and holidays

About the Company

• CloudTen is a residential brand headquartered in Nevada that manages and operates multifamily properties throughout the West.
• Our diverse portfolio of properties ranges from hotel-to-residential conversions to high-rise lease-ups, to repositioning value add properties.
• CloudTen's dedicated team trailblazes new paths to nurture growth and success, building relationships from the inside out.
• At our core we are People People, thoughtfully trained to support clients, fellow team members and residents alike – always learning forward to create a positive living experience.

Equal Opportunity

• CloudTen Residential is an equal opportunity employer and a drug free workplace.
• We celebrate diversity and are committed to creating an inclusive environment for all team members.