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About the Role
Cranial Technologies is seeking an hourly, full-time Baby Imaging Specialist to join our team in Albany, NY. This role involves providing outstanding customer service, capturing 360° images of babies using Digital Surface Imaging (DSi®), and managing patient information and appointments. The position requires travel to other clinics in the Northeast, with travel bonuses and covered expenses.
Responsibilities
- Provide outstanding customer service to all patients
- Work as a team to complete a three dimensional, 360° image for each baby using Digital Surface Imaging (DSi®)
- Calibrate, operate and ensure optimal performance of imaging equipment (DSi® system)
- Schedule new patient and follow-up appointments into Intergy (Practice Management Software)
- Obtain, enter and process patient information in Intergy
- Perform medical office duties including answering phones, cleaning patient rooms and rooming patients
Requirements
- Energetic and enthusiastic personality is a MUST
- Ability to learn new things quickly and apply them in a fast-paced, ever-evolving environment
- Capability to juggle many duties while keeping the patient experience the top priority
- Experience in one of the following: caring for or working with infants/children, high-end retail customer service, teaching, medical imaging
- Must be able to squat and bend
- Must be able to lift at least 30 lbs
- Must be able to position and handle patient to ensure DSi® images are captured
- Must be able move at a fast pace
- Applicants must be authorized to work for any employer in the U.S.
- No sponsorship or takeover of sponsorship of an employment Visa at this time.
Skills
- Digital Surface Imaging (DSi®)
- Intergy (Practice Management Software)
- Customer service
- Problem-solving
- Tech savvy
Location
- Albany, NY
- Scarsdale, NY
- Milford, CT
- Hartford, CT
Work Type
- Hourly
- Full-time
- Onsite
- Travel required
Experience Level
- Entry level
Salary/Compensations
- $19.50 - $20.00 per hour
Benefits
- Medical Insurance
- Vision Insurance
- Dental Insurance
- 401k Retirement Plan
- 3.5 Weeks Paid Time Off
- 7 company-paid Holidays
- Life Insurance
- Short/Long Term Disability Insurance
- Travel bonuses
- All travel expenses covered
About the Company
- Cranial Technologies is the only company in the world completely dedicated to researching and treating plagiocephaly (commonly called flat head syndrome).
- With over 500,000 babies successfully treated, we are the plagiocephaly experts and the leader in pediatric cranial shaping orthoses.
- Cranial Technologies also provides treatment with EarWell® to correct infant ear shapes without surgery.
- With over 600,000+ successful outcomes, EarWell® is a proven, non-invasive treatment option for families.
- Our number one priority is our patients and their families.
- Families choose us because of the different kind of healthcare experience we offer through exceptional customer service, superior outcomes using the DOC Band®, EarWell®, and a passion for the babies we treat.
Equal Opportunity
- We are an employer covered by AHCA's screening program and the person who fills this position will be required to complete this screening.