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About the Role

Fastly is seeking a highly motivated and experienced Deal Desk Manager to manage the end-to-end execution of our most complex and strategic deals. In this role, you will be responsible for the day-to-day operations of our Deal Desk, focusing on driving revenue growth and ensuring a smooth deal approval process. The ideal candidate will have a strong Deal Desk background with knowledge of CDN and/or Security products, consumption-based models, excellent analytical skills, and the ability to collaborate with cross-functional teams.

Responsibilities

Partner with Sales, Finance, Legal, and Product teams to structure deals that maximize revenue and customer satisfaction.
Review, analyze, and approve non-standard deals, providing guidance on deal structuring, contract terms, and negotiation strategies.
Ensure a smooth and efficient deal approval process.
Monitor and analyze deal performance metrics, identifying trends, risks, and opportunities to optimize Deal Desk processes and policies.
Maintain a comprehensive understanding of the company's product offerings, pricing models, and competitive landscape.
Partner with the Deal Desk leader to implement Deal Desk policies, procedures, and tools to drive efficiency and effectiveness.
Ensure compliance with company guidelines, policies, and revenue recognition rules.

Requirements

Bachelor's degree, preferably in Business Administration, Economics, Accounting, Finance, or related field OR commensurate work experience
5+ years experience as a Deal Desk Manager
Strong analytical skills and attention to detail.
Excellent communication and interpersonal skills.
Proficiency in Salesforce and Salesforce CPQ, Google Suite, and Microsoft Excel.
Strong experience with non-standard deal structuring, contract terms, and negotiation strategies.
Ability to collaborate effectively with cross-functional teams.
Experience in process improvement and policy development.
Strong problem-solving and decision-making skills.

Skills

Salesforce
Salesforce CPQ
Google Suite
Microsoft Excel
CDN
Security products
Consumption-based models
Non-standard deal structuring
Contract terms
Negotiation strategies
Process improvement
Policy development

Location

San Francisco

Work Type

Hybrid

Experience Level

5+ years

Education Level

Bachelor's degree or equivalent experience

Salary/Compensations

$133,200.00 - $159,840.00

Benefits

Medical insurance
Dental insurance
Vision insurance
Family planning support
Mental health support
Employee Assistance Program
Life insurance
Disability insurance
Accident insurance
Flexible Vacation policy
18 days of accrued paid sick leave
401(k) with company match
Employee Stock Purchase Program
12 paid local holidays
12 paid company wellness days

About the Company

Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including GitHub, Yelp, Paramount, and JetBlue.
We have a huge impact. Fastly is a small company with a big reach. Not only do our customers have a tremendous user base, but we also support a growing number of open source projects and initiatives. Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand.
We value diversity. Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day.
We are passionate. Fastly is chock full of passionate people and we’re not ‘one size fits all’. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they are passionate about.
We’re always looking for humble, sharp, and creative folks to join the Fastly team. If you think you might be a fit please apply!

Equal Opportunity

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment. Our employment decisions are based on business needs, job requirements and individual qualifications. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, family or parental status, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Consistent with the Americans with Disabilities Act (ADA) and federal or state disability laws, Fastly will provide reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact your Recruiter, or the Fastly Employee Relations team at candidateaccommodations@fastly.com or 501-287-4901.