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About the Role
Lead the technical design and delivery of agentic AI products and platform capabilities used by engineering teams across the organization. Translate high-impact business problems into production-grade solutions, from discovery and design through deployment and ongoing operations. Set a high engineering quality bar while partnering closely with product and stakeholder groups to deliver measurable outcomes.
Responsibilities
- Lead end-to-end delivery of agentic AI and large language model-powered use cases from problem framing and technical design through production deployment and monitoring.
- Own core platform services and reusable components that enable teams to build, evaluate, and operate AI agents safely at scale.
- Establish engineering standards through hands-on system design, rigorous code review, and mentorship to improve reliability, maintainability, and developer experience.
- Build and operationalize evaluation, testing, and observability capabilities (tracing, metrics, logs, and analytics) to continuously improve solution quality.
- Implement robust safety and governance patterns, including guardrails, access controls, and audit-ready operational practices aligned to enterprise expectations.
- Partner with product managers and stakeholders to shape roadmaps, define success metrics, and prioritize work that delivers measurable business impact.
- Drive cross-functional alignment across engineering, data, security, and risk partners to ensure solutions are secure, stable, and scalable.
- Contribute to technical documentation, reference implementations, and enablement content that accelerates adoption and responsible usage.
Requirements
- Formal training or certification on applied artificial intelligence and machine learning concepts and 5+ years applied experience
- Advanced proficiency in Python with strong software engineering fundamentals, including testing, design patterns, version control, and code review practices.
- Hands-on experience building, evaluating, and deploying machine learning or large language model-enabled systems into production environments.
- Practical experience with prompt engineering and retrieval-augmented generation, including evaluation methods and quality measurement.
- Experience designing and operating reliable services, including incident response readiness, performance tuning, and operational stability for data-intensive systems.
- Demonstrated ability to lead technical decisions and deliver outcomes through ambiguity, balancing speed, risk, and long-term maintainability.
- Strong communication skills with the ability to explain technical trade-offs to both technical and non-technical stakeholders.
Skills
- Python
- Software engineering fundamentals
- Testing
- Design patterns
- Version control
- Code review
- Machine learning
- Large language models
- Prompt engineering
- Retrieval-augmented generation
- Service design
- Incident response
- Performance tuning
- Operational stability
- Data-intensive systems
- Agent orchestration frameworks
- Evaluation tooling for large language model systems
- Continuous integration
- Continuous delivery
- Containerization
- Docker
- Kubernetes
- Vector databases
- Embedding pipelines
- Graph-based memory approaches
- Cloud platforms
- Machine learning platforms
- Amazon Web Services
- Databricks
- AI governance
- Validation approaches
- Guardrail frameworks
Experience Level
- 5+ years applied experience
Education Level
- Formal training or certification on applied artificial intelligence and machine learning concepts
Benefits
- Comprehensive health care coverage
- On-site health and wellness centers
- Retirement savings plan
- Backup childcare
- Tuition reimbursement
- Mental health support
- Financial coaching
About the Company
- JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands.
- Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
- Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing.
- Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.
Equal Opportunity
- We are an equal opportunity employer and place a high value on diversity and inclusion at our company.
- We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.
- We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.
- JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans