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About the Role
We're hiring our first Solutions Architect to own the technical side of our largest customer engagements. You will be the technical face of Andromeda to frontier labs and enterprises evaluating Andromeda to train and serve their models, as well as the advocate for those customers after they sign. You'll own your accounts end-to-end, building the assets that will define how Andromeda works with customers for years to come.
Responsibilities
- Partner with Sales to qualify opportunities, lead technical discovery, and scope evaluations against the customer's real success criteria.
- Design cluster and workload architectures that map to business outcomes.
- Own POCs end-to-end — scope, benchmarks, success metrics, timeline, stakeholder alignment.
- Take customers from signature to first successful production training run: provisioning, environment setup, validation benchmarks, and debugging.
- Serve as the named technical owner for your accounts after launch, responsible for architecture reviews, capacity planning, performance and cost optimization, and technical workload reviews.
- Spot expansion opportunities before the customer asks.
- Create assets for the SA team: demo environments, benchmarking harnesses, reference architectures, onboarding runbooks, evaluation playbooks, and competitive material.
- Act as the highest-signal feedback loop into Product, Engineering, and Research.
Requirements
- 5+ years in customer-facing technical roles, including 2+ years in pre-sales (Solutions Engineer, Sales Engineer, Solutions Architect, or specialist SA).
- Direct experience selling or supporting GPU compute at a neocloud or GPU provider, or as an AI/HPC specialist at a hyperscaler or NVIDIA.
- Demonstrated ability to take a customer from evaluation into production and stay accountable for the outcome.
- Real fluency in large-scale training and inference: distributed training frameworks, multi-node topologies, InfiniBand/RoCE, storage and checkpointing, and where these break at scale.
- Comfort with Kubernetes and SLURM as scheduling environments.
- Enough Python to build a benchmark, a prototype, or an API integration yourself.
- A track record of owning technical evaluations in complex, multi-stakeholder deals and changing the outcome.
- Exceptional communication, able to hold a deep conversation with a distributed systems engineer and a CFO.
Skills
- GPU compute
- AI/HPC
- Large-scale training
- Inference
- Distributed training frameworks
- Multi-node topologies
- InfiniBand/RoCE
- Storage and checkpointing
- Kubernetes
- SLURM
- Python
- Technical evaluations
- Communication
Location
- Remote
- SF-Hybrid
Work Type
- Full-Time
Experience Level
- 5+ years in customer-facing technical roles
- 2+ years in pre-sales
Benefits
- Meaningful equity
- Comprehensive benefits for you and your dependents
- Healthcare, dental, and vision coverage
- 401(k)
- Unlimited PTO
About the Company
- Andromeda Cluster was founded by Nat Friedman and Daniel Gross to give early-stage startups access to the kind of scaled AI infrastructure once reserved only for hyperscalers.
- We began with a single managed cluster — but it filled almost instantly. Since then, we’ve been quietly building the systems, network, and orchestration layer that makes the world’s AI infrastructure more accessible.
- Today, Andromeda works with leading AI labs, data centers, and cloud providers to deliver compute when and where it’s needed most.
- Our platform routes training and inference jobs across global supply, unlocking flexibility and efficiency in one of the fastest-growing markets on earth.
- Our long-term vision is to build the liquidity layer for global AI compute.
- We are expanding to new frontiers to find the brightest that work in AI infrastructure, research and engineering.
Equal Opportunity
- Andromeda Cluster is an equal opportunity employer.
- We celebrate diversity and are committed to creating an inclusive environment for all employees.
- We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.