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About the Role

The Site Supervisor manages the daily scheduling of ROI Specialists at specific client sites, acting as a liaison between MRO and Client Management to ensure compliance with policies, regulations, and timely completion of ROI activities.

Responsibilities

• Manages workflow among on-site employees to ensure maximum productivity and quality standards.
• Adjusts work assignments to cover peak periods, leave, and vacancies.
• Prioritizes work to ensure completion of ROI function.
• Provides coverage for backlogs, illness, vacation, or leave of absence of medical record staff.
• Performs Quality Assurance monitoring of work performance for ROI Specialists.
• Conducts productivity and work performance reviews for ROI Specialists.
• Monitors performance and provides feedback and evaluations for ROI Specialists.
• Monitors and approves paid time off and schedules for all staff.
• Promotes a positive self-image of MRO with emphasis on customer service.
• Responds to customer needs in a positive and efficient manner.
• Provides support to the Area Manager as needed.

Requirements

• High School Diploma/GED required.
• 1 year of supervisory/management experience in an acute care setting.
• Knowledge of HIPAA privacy information standards required.
• Demonstrates excellence in written communication and interpersonal skills.
• Proficiency in Microsoft Office Applications required.
• Position requires standing, sitting, lifting up to 20 pounds.
• Position is performed in office and hospital settings.

Skills

• HIPAA privacy information standards
• Written communication
• Interpersonal skills
• Microsoft Office Applications

Location

• United States

Work Type

• Onsite

Experience Level

• 1 year supervisory/management experience

Education Level

• High School Diploma/GED
• Bachelor’s and/or Associate’s Degree in Health Information Management, Business Administration or health related field or equivalent experience is preferred.

Salary/Compensations

• USD $66,300.00 - USD $78,000.00 /Yr.

Benefits

• Medical
• Dental
• Vision
• Life insurance
• 401(k) plan

About the Company

• MRO's employees work at client facilities throughout the United States.
• We are proud of the culture we create for our employees and offer an outstanding work environment.
• We strive to match the right applicant to the right position.
• To learn more about us, visit www.mrocorp.com.

Equal Opportunity

• MRO is an Equal Opportunity Employer.