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About the Role

The Civil Rights Specialist IV (CRS IV) performs complex consultative services and technical assistance related to Title VI of the Civil Rights Act of 1964 compliance. This role involves coordinating with agencies on civil rights policies, investigating discrimination complaints, and providing technical assistance to various stakeholders. The position also includes analyzing data, preparing reports, and developing action plans to ensure adherence to federal and state civil rights requirements.

Responsibilities

Coordinates policies, procedures, and guidelines related to civil rights compliance and service delivery in HHS programs.
Develops effective techniques and conducts discrimination complaints investigations, including intake interviews, within required timeframes.
Conducts surveys, interviews, and reviews to evaluate compliance with civil rights requirements.
Collects data, organizes and analyzes operations, and reviews reports, recommendations, and justifications.
Prepares compliance review reports based on interview responses and data.
Provides guidance to staff in the development and integration of new methods and procedures.
Assists in analyzing programs to develop an action plan for improvement or initiation of new programs.
Works with other civil rights staff in determining trends and resolving technical problems.
Provides consultative services and technical assistance to programs regarding services related to civil rights issues.
Assists in planning and implementing effective civil rights requirements.
Prepares training materials and presents training to HHS staff.
Prepares regular and special reports for the civil rights management team.
Participates in the maintenance of civil rights policies, procedures, standards, and manuals.
Researches and identifies opportunities to increase the effectiveness of current procedures and streamline processes.
Participates in specific projects being developed.
Maintains and applies knowledge of civil rights laws, rules, and regulations, as well as legal developments.
Provides consultative services and technical assistance necessary to plan and implement effective civil rights programs.
Performs other duties as assigned.

Requirements

One year of experience in civil rights or a related field.
Experience in investigating complaints and understanding investigative methodologies.
Experience in conducting FNS compliance reviews (preferred).
Experience in problem-solving, mediation, and conflict resolution.

Skills

Investigative methods
Gathering and organizing information
Summarizing facts logically and persuasively
Presenting ideas and information
Human relations and counseling
Planning and coordinating activities or tasks
Problem-solving and conflict resolution
Developing and evaluating policies and procedures
Counseling
Relating to employees at all levels
Use of personal computer and software, including word processing programs
Effectively communicate orally and in writing with clients and stakeholders
Research, organize, correlate, and analyze information to substantiate hypotheses or findings
Devise solutions to problems
Prepare concise reports
Develop evaluation policies and procedures
Assign the work of others

Location

AUSTIN

Work Type

Full time
Up to 20% Travel

Experience Level

Senior level

Education Level

Graduation from an accredited four-year college or university
Experience and education may be substituted on a year-for-year basis

Salary/Compensations

$4,263.16 - $5,521.16 Monthly

Benefits

100% paid employee health insurance for full-time eligible employees
Defined benefit pension plan
Generous time off benefits
Numerous opportunities for career advancement

About the Company

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans.
At HHSC, your contributions matter, and we support you at each stage of your life and work journey.

Equal Opportunity

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability.
All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position.