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About the Role

We are seeking a highly motivated Robotics Process Analyst to design, develop, and support intelligent automation solutions that enhance operational efficiency, improve customer experience, and reduce business risk and costs. In this role, you will work independently and collaboratively with stakeholders across the organization to identify automation opportunities, design scalable solutions, and deliver end-to-end robotic process automation (RPA) capabilities using Microsoft Power Automate and related technologies.

Responsibilities

Design, develop, and implement scalable, efficient, and reusable automation solutions using Microsoft Power Automate (Cloud and Desktop).
Develop end-to-end RPA solutions by creating reusable objects, workflows, and processes.
Establish and maintain automation development standards and reusable components to accelerate future bot development.
Ensure solutions meet business, security, and quality requirements.
Partner with business stakeholders across multiple lines of business to understand current processes and identify automation opportunities.
Facilitate process discovery and process mapping sessions.
Analyze and document end-to-end business workflows, assessing feasibility, risks, and expected benefits of automation initiatives.
Prepare comprehensive business and technical process documentation.
Design, develop, and test integrations using APIs and web services to support automated business processes.
Build and maintain interfaces between enterprise applications and automation platforms.
Ensure all solutions are developed in alignment with established development standards and best practices.
Monitor, maintain, and enhance existing automation solutions.
Troubleshoot and resolve incidents, defects, and performance issues in a timely manner.
Implement process improvements and enhancements based on changing business requirements.
Continuously identify opportunities to optimize and expand automation capabilities.
Participate in automation governance processes, including design reviews, architecture reviews, and reusability assessments.
Ensure automation solutions comply with organizational standards, security requirements, and best practices.
Support documentation, testing, deployment, and change management activities.
Develop and maintain KPIs, dashboards, and reporting metrics for automated processes.
Measure automation effectiveness, operational savings, and business outcomes.
Provide regular updates and insights to leadership on automation performance and opportunities.

Requirements

Minimum 2+ years of experience in Robotic Process Automation (RPA).
Experience delivering multiple end-to-end automation projects from design through deployment.
Experience working directly with business stakeholders and managing requirements with minimal supervision.
Hands-on experience with Microsoft Power Automate Cloud and Desktop (experience with other RPA platforms is considered an asset).
Strong programming experience with C#, Visual Basic (.NET), SQL, and relational databases.
Experience developing and consuming APIs and web services.
Strong understanding of software development best practices and solution architecture.
Experience creating reusable automation frameworks and components.
Ability to identify automation and process re-engineering opportunities.
Strong analytical and problem-solving skills.
Excellent written and verbal communication skills.
Ability to translate technical concepts into clear business value and outcomes.
Strong stakeholder management and relationship-building capabilities.
Ability to work independently in a fast-paced environment.
Experience with Artificial Intelligence (AI), Machine Learning (ML), Optical Character Recognition (OCR), Natural Language Processing (NLP), Text Analytics, or Intelligent Document Processing solutions.
Knowledge of Agile/Scrum methodologies and the Software Development Lifecycle (SDLC).
Experience in process engineering, business process improvement, or business analysis.
Knowledge of infrastructure and architecture supporting enterprise RPA platforms.
Experience implementing automation governance and operational frameworks.
RPA Developer certification (Microsoft, UiPath, Automation Anywhere, or equivalent).

Skills

Microsoft Power Automate
Robotic Process Automation (RPA)
C#
Visual Basic (.NET)
SQL
Relational databases
APIs
Web services
Software development best practices
Solution architecture
Automation frameworks
Automation components
Artificial Intelligence (AI)
Machine Learning (ML)
Optical Character Recognition (OCR)
Natural Language Processing (NLP)
Text Analytics
Intelligent Document Processing
Agile/Scrum methodologies
Software Development Lifecycle (SDLC)
Process engineering
Business process improvement
Business analysis
RPA Developer certification

Location

483 Bay Street in Toronto
3 Robert Speck Parkway in Mississauga

Work Type

Hybrid

Experience Level

Minimum 2+ years of experience in Robotic Process Automation (RPA)

Education Level

Bachelor's degree in Computer Science, Management Information Systems (MIS), Information Technology, or a related discipline; or equivalent work experience.

Salary/Compensations

$90,000 to $100,000

Benefits

RRSP Contribution after 6 months of employment

About the Company

At Fidelity, we’ve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services - and we’re constantly seeking to find new and better ways to help our clients. As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future.
Working with us means you’ll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You’ll have a wide range of opportunities to grow and develop your career in an inclusive environment where you’ll feel valued and supported to be your best - both personally and professionally.

Equal Opportunity

Fidelity Canada is an equal opportunity employer
Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans’ status, Aboriginal/Native American status or any other legally-protected ground.
Accommodation during the application process
Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at FidelityCanadaStaffing@fidelity.ca.