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About the Role

This role will help define and execute the future of CashPro's security strategy, partnering across Product, Technology, Information Security, Risk, Operations, and Client-facing teams to deliver solutions that enhance client security, reduce fraud risk, and strengthen the overall CashPro experience.

Responsibilities

• Lead strategic product initiatives from ideation through delivery, including discovery, problem definition, business case development, requirements documentation, prioritization, execution, and post-launch measurement.
• Translate complex business and security challenges into actionable product strategies and executable delivery plans.
• Serve as the primary product partner for security technology teams and influence strategic investments, roadmaps, and technical priorities.
• Manage security-related product portfolios, including vendor relationships, product performance, inventory management, escalations, and operational governance.
• Serve as a subject matter expert for CashPro's security and authentication capabilities, including access management, identity verification, authentication, fraud prevention, and related security controls.
• Identify opportunities to strengthen client security through product enhancements, process improvements, policy changes, and emerging technologies.
• Maintain close partnerships with Global Information Security, risk, fraud, technology, and other enterprise stakeholders to stay informed on emerging threats, industry trends, and regulatory expectations.
• Influence stakeholders across Product, Technology, Sales, Service, Operations, Risk, Compliance and Information Security.
• Analyze client behavior, market trends, fraud patterns, and product performance data to develop recommendations that improve security, client experience, and business outcomes.
• Support regulatory and audit engagements by providing product expertise, responding to inquiries, and ensuring appropriate risk management and controls.
• Partner with Sales, Service, Marketing, and Commercialization teams to develop client-facing messaging, training materials, and go-to-market strategies.
• Support weekend release activity as associated with product launches.
• Represent CashPro Security in client meetings, board sessions, conferences, and industry forums, communicating product strategy, security best practices, and emerging threat landscapes.
• Identify, manage, and escalate product risks and control issues, including ownership of key product governance and Strategic Process Inventory (SPI) deliverables.
• Contribute to talent development through coaching, mentoring, and leadership across the broader CashPro Product organization.
• Maintain broad expertise across the CashPro platform and advocate for solutions that balance security, client experience, and business growth.

Requirements

• 8+ years of product management experience or related experience in treasury management, digital banking, payments, cybersecurity, technology, or financial services.
• Demonstrated ability to lead complex, strategic initiatives across multiple organizations and functional areas.
• Strong product management skills, including strategy development, business case creation, requirement definition, prioritization, and execution oversight.
• Exceptional stakeholder management skills with the ability to influence and collaborate across a highly matrixed organization.
• Proven ability to break down complex problems into actionable plans and drive results through others.
• Strong verbal and written communication skills, including the ability to tailor messaging for executive leadership, technical teams, and clients.
• Executive presence and demonstrated experience presenting to senior leaders, external clients, and large audiences.
• Proven ability to synthesize information from multiple sources and make sound business recommendations.
• Strong analytical skills with the ability to interpret data, identify trends, and inform strategic decisions.
• Experience managing risk, controls, governance processes, and regulatory-related initiatives.
• Ability to operate independently, manage competing priorities, and deliver high-quality results in a fast-paced environment.
• Strong collaboration and relationship-building skills with a track record of influencing outcomes across diverse teams.
• Client-focused mindset with experience supporting client engagement, escalations, and strategic discussions.
• Demonstrated leadership, initiative, accountability, and ownership.
• Undergraduate degree required. Minimum: BS or BA degree.

Skills

• Oral Communications
• Prioritization
• Product Management
• Product Marketing and Branding
• User Experience Design
• Digital Marketing
• Presentation Skills
• Product Design and Development
• Strategic Thinking
• External Resource Management
• Market Analysis
• Problem Solving
• Project Management
• Written Communications
• Proactive and Reliable
• Inclusive and Inspiring
• Authentic and Passionate
• Innovative and Curious
• Confident and Agile

Location

• US - IL - Chicago - 110 N Wacker Dr - Bank Of America Tower Chicago (IL4110)
• US - NY - New York - ONE BRYANT PARK - BANK OF AMERICA TOWER (NY1100)

Work Type

• 1st shift
• 40 hours per week

Experience Level

• Director-level
• 8+ years of product management experience or related experience

Education Level

• Undergraduate degree required
• Minimum: BS or BA degree

Salary/Compensations

• $157,000.00 - $230,000.00 annualized salary

Benefits

• Discretionary incentive eligible
• Eligible to participate in the annual discretionary plan
• Industry-leading benefits
• Access to paid time off
• Resources and support to our employees

About the Company

• At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.
• We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
• Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth.
• We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success.
• This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.
• We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences.
• These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.
• Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development.
• Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.
• At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact.
• Join us!