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About the Role

Acrisure is seeking a Junior Developer - ServiceNow to be the technical owner of Acrisure’s ServiceNow environment. This role will support the development, configuration, testing, and maintenance of the ServiceNow platform while working closely with senior developers, administrators, business analysts, and stakeholders.

Responsibilities

• Assist in developing, configuring, and maintaining ServiceNow applications, modules, and workflows.
• Create and modify forms, tables, business rules, client scripts, UI policies, and catalog items.
• Support development of Service Catalog requests, record producers, and automated workflows.
• Configure notifications, approvals, and integrations under guidance from senior team members.
• Participate in testing, troubleshooting, and resolving platform issues.
• Monitor platform performance and assist with routine maintenance activities.
• Support ServiceNow upgrades and patch testing efforts.
• Document configurations, technical specifications, and development procedures.
• Ensure adherence to development standards, governance, and best practices.
• Work with business stakeholders and business analysts to understand requirements and translate them into technical solutions.
• Participate in Agile ceremonies, including sprint planning, stand-ups, and retrospectives.
• Assist in identifying opportunities for process improvement and automation.
• Collaborate with system administrators and other developers to deliver platform enhancements.
• Perform unit testing and support user acceptance testing (UAT).
• Follow change management and release management processes.
• Ensure solutions meet security, compliance, and organizational standards.

Requirements

• Basic understanding of ServiceNow platform architecture and capabilities.
• Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnerships.
• Final candidates will be required to complete post-offer verification processes related to the role and in accordance with applicable laws.

Skills

• JavaScript
• HTML
• CSS
• Web technologies
• ServiceNow ITSM
• CMDB
• Asset Management
• Service Catalog modules
• REST/SOAP APIs
• Integrations
• Agile development methodologies

Location

• On-site

Work Type

• Full-time

Experience Level

• Minimum of 3 years of experience with ServiceNow development and administration.
• Junior Developer

Education Level

• Bachelor’s degree in Computer Science, Information Technology, Management Information Systems, or a related field, or equivalent work experience in a relevant field.
• ServiceNow Certified System Administrator (CSA) certification.

Benefits

• Comprehensive medical insurance
• Dental insurance
• Vision insurance
• Life and disability insurance
• Fertility benefits
• Wellness resources
• Paid sick time
• Generous paid time off and holidays
• Employee Assistance Program (EAP)
• Complimentary Calm app subscription
• Immediate vesting in a 401(k) plan
• Health Savings Account (HSA) options
• Flexible Spending Account (FSA) options
• Commuter benefits
• Employee discount programs
• Paid maternity leave
• Paid paternity leave (including for adoptive parents)
• Legal plan options
• Pet insurance coverage

About the Company

• A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward.
• Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.
• In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries.
• Acrisure was built on entrepreneurial spirit.
• Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible.
• At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact.
• Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.

Equal Opportunity

• Acrisure is an Equal Opportunity Employer.
• We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
• Applicants may request reasonable accommodation by contacting leaves@acrisure.com.
• California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.
• Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice.