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About the Role

As a Store Manager, you and the team you lead will be the first face of the brand for growing families, celebrating parenting milestones and introducing them to our products. We seek a leader who fosters a welcoming and inclusive environment, values team skills, and continuously educates themselves and their team on product knowledge. You will coach your teams to reach their potential, become brand and product experts, and own their careers.

Responsibilities

• Build a talent pipeline through networking and recruiting; develop succession plans by training and developing your team.
• Foster a positive, safe, and inclusive work environment for employees to collaborate and recognize performance to increase employee engagement.
• Grow leaders through providing direction, delegation, and investing in their development.
• Create a genuine customer focus on the sales floor by leading and directing the Leader on Duty program.
• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
• Build customer loyalty through directing and coaching the team on the benefits of customer participation in our Loyalty programs, including credit.
• Execute Company’s direction on merchandising and operations; manage payroll and budgets.
• Understand and analyze Key Performance Indicators (KPIs) and identify behaviors to drive results.
• Seamlessly lead and integrate an omnichannel experience ensuring teams are trained on the tools available.
• Reduce loss through a consistent level of customer service, education, and operational controls.

Requirements

• A positive and solutions-oriented mindset.
• Effective and professional verbal and written communication skills.
• Demonstrated leadership and supervisory skills inclusive of leading, directing, and executing multiple tasks at once.
• Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.).
• Minimum of 3 years of retail or related management experience leading direct reports.
• A high school diploma or GED.
• Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Stand or walk for extended periods of time; climb up and down a ladder.
• Provide availability that may include days, nights, weekends, and holidays as scheduled, with a minimum of two closing shifts a week.

Work Type

• Full-time

Experience Level

• 3 years of retail or related management experience leading direct reports

Education Level

• High school diploma or GED

Salary/Compensations

• $28.50 - $37.00 per hour

Benefits

• Schedules that fit your life.
• Health benefits.
• Mental health benefits.
• A 30% discount on our brands.
• Referral bonuses.
• Advance You Program, which helps earn a GED or a bachelor’s degree tuition-free or learn English as a second language.
• Paid time off.
• Holidays.
• Parental leave.
• Adoption assistance.
• Charitable matching gifts.
• Professional and personal development.

About the Company

• Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop, and Little Planet brands.
• Carter’s is the #1 most-purchased children’s clothing brand.
• We’ve become an industry leader by providing quality.
• We’ve kept our close-knit culture since our founding, and we invest in our teams with training and development programs, so we all succeed together.
• A Carter’s career doesn’t feel like a job. It feels like connections, between customers, teams, and families.
• Caring, teamwork, flexibility, and growth are what make us different.

Equal Opportunity

• Carter's is an Equal Opportunity and Affirmative Action employer. (Minority/Female/Disability/Veteran).
• All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.