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About the Role

The Assistant Store Manager will elevate and enhance the customer's in-store experience by being a trusted sleep authority and offering best-in-class products. This is a transitional role meant to develop skills to become a store manager.

Responsibilities

• Execute MFRM selling programs and support a seamless omnichannel experience.
• Serve as a lead in resolving customer-related issues and escalating when necessary.
• Assist the Senior Store Manager in driving company initiatives and achieving sales performance goals.
• Coach associates on selling practices and ensure the execution of in-store merchandising in multiple store units.
• Support development of team members by providing technical and product knowledge information.
• Assist Senior Store Manager with training of store associates.
• Promote a culture of coaching by providing insights on improving customer experience and selling aptitude.
• Achieve or exceed store financial targets through effective execution and customer service.
• Ensure store execution of product merchandising, marketing, and POP standards.
• Follow Mattress Firm procedures for product transfers to ensure proper documentation of inventory.

Requirements

• Ability to lift, pull, and push 50+ pounds.
• Legal authorization to work in the United States without the need for sponsorship.
• Proof of eligibility to work in the United States is required.

Skills

• Sales
• Customer Service
• Coaching
• Merchandising
• Product Knowledge
• Inventory Management

Location

• Onsite

Work Type

• Full-time

Experience Level

• Assistant Store Manager
• Leadership

Salary/Compensations

• $73,000 - $88,000 per year

Benefits

• Excellent career growth opportunities through on-the-job training and development programs
• 401(k) with employer matching
• Mental health and life resources
• Medical, dental, prescription, and vision plans
• Get paid on-demand
• Base pay or uncapped commission
• Employee discounts on Mattress Firm sleep products and accessories

About the Company

• Helping people sleep well so they live well is at the core of what we do.
• Our Sleep Experts® are at the heart of what we do: helping customers find their dream mattress and get better sleep.
• Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

Equal Opportunity

• We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, and the Los Angeles County Fair Chance Ordinance, where applicable.
• EOE/Vet/Disability
• Diverse Candidates are Encouraged to Apply.
• Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment and does not discriminate against any applicant or employee for employment based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law.