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About the Role

CVS Health is transforming health care by improving access, lowering costs, and being a trusted partner. Pharmacy Technicians play a critical role in supporting pharmacy teams to deliver operational and service excellence, ensuring smooth pharmacy operations, prompt and accurate prescription fulfillment, and exceptional patient experiences.

Responsibilities

• Support the pharmacy team in delivering operational and service excellence.
• Assist the pharmacy team to ensure pharmacy operations run smoothly.
• Ensure patients' prescriptions are filled promptly, safely, and accurately.
• Provide caring service that exceeds patient expectations.
• Operate as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication.
• Demonstrate genuine care and contribute to a safe and inclusive culture.
• Complete a rigorous company training program and satisfy all registration, licensing, and certification requirements.
• Contribute to safe and effective operations of the pharmacy.
• Follow all company SOPs at each workstation to help Pharmacists manage and improve patient health.
• Follow pharmacy workflow procedures at each pharmacy workstation for safe and accurate prescription fulfillment.
• Contribute to positive patient experiences by showing empathy and genuine care.
• Keep patients healthy by offering immunizations and other services.
• Demonstrate compassionate care by solving or escalating patient problems.
• Complete basic inventory activities, as permitted by law, such as putting away medication deliveries, completing cycle counts, and returns-to-stocks.
• Contribute to a high-performing team, embracing a growth mindset, and being receptive to feedback.
• Actively seek opportunities to expand clinical and technical knowledge.
• Remain flexible for scheduling and business needs.
• Contribute to a safe, inclusive, and engaging team dynamic.
• Voluntarily travel to stores in the market to work shifts as needed.
• Understand and comply with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles.
• Comply with CVS policies and procedures to ensure patient safety, compliance with controlled substance dispensing and recordkeeping, and to protect patient privacy and security.
• Deliver additional patient health care services where allowable by law and supported by required training and certification.
• Support immunizations, including completing additional licensure and training requirements.
• Educate patients about the importance of vaccines and refer patients to the Pharmacist-on-duty for vaccination questions.
• Monitor for, and respond to, adverse reactions; report adverse reaction events per public health requirements.
• Review and collect patient information; track and document for each applicable patient.
• Monitor and manage vaccine supplies.
• Perform regular and predictable attendance, including nights and weekends.
• Complete required training within the designated timeframe.
• Concentrate on a task over a period of time.
• Pivot quickly from one task to another to meet patient and business needs.
• Confirm prescription information and label accuracy, ensuring patient safety.
• Actively look for ways to help people in a friendly manner.
• Notice and understand patients’ reactions, and respond appropriately.
• Use and understand verbal and written communication to interact with patients and colleagues.
• Utilize active listening.
• Use math to solve problems, such as determining the total number of tablets to dispense.
• Identify challenging patient or colleague interactions and choose the best course of action.
• Be mobile and remain upright for extended periods of time.
• Lift, scan, and bag items.
• Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items.
• Move fingers repetitively.
• Extend hand(s) and arm(s) multiple directions to place, move, or lift items.
• Control precision; quickly adjust machines to exact positions.
• Stoop to a considerable degree.
• Maintain close visual acuity.
• Occasionally lift of up to 20 lbs and/or exert up to 20 lbs. of force.
• Frequently lift of up to 10 lbs and/or exert up to 10 lbs. of force.
• Consistently lift and/or exert a negligible amount of force to move objects.
• Express or exchange ideas by means of spoken word.
• Receive detailed information through oral communication.
• Perform any additional tasks as directed by Supervisor or Manager.

Requirements

• Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification.
• If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age.
• If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program.
• Ability to work in the home store, and across the market in other locations, to meet business needs.

Skills

• Attention and Focus
• Ability to concentrate on a task over a period of time
• Ability to pivot quickly from one task to another
• Ability to confirm prescription information and label accuracy
• Customer Service
• Team Orientation
• Communication Skills
• Active listening
• Mathematical Reasoning
• Problem Resolution

Location

• Market locations

Work Type

• Full time

Experience Level

• 1-3 years previous experience as a Pharmacy Technician
• Previous experience in a pharmacy, retail, medical, or customer service setting

Education Level

• High school diploma or equivalent, or actively enrolled in high school or high school equivalency program

Salary/Compensations

• $16.00 - $24.00

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Retirement savings options
• Wellness programs

About the Company

• CVS Health is building a world of health around every individual, shaping a more connected, convenient, and compassionate health experience.
• Colleagues are surrounded by passionate individuals who care deeply, innovate with purpose, hold themselves accountable, and prioritize safety and quality.
• The company is focused on transforming health care for customers and making it a great place to work.
• They help people navigate the health care system and their personal health care by improving access, lowering costs, and being a trusted partner.

Equal Opportunity

• Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.