Senior Account Manager - Healthcare & Life Sciences at Adelphi Group | GBR | Rezi

Senior Account Manager - Healthcare & Life Sciences at Adelphi Group

Senior Account Manager - Healthcare & Life Sciences

Adelphi Group · GBR

Yesterday

Senior Account Manager - Healthcare & Life Sciences

Adelphi Group · GBR

2 days ago
Resume preview

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

This role supports high-profile, global pharmaceutical and health technology companies across oncology, neuroscience and Type 1 diabetes. You’ll play a key role in delivering excellent client service, shaping strategic communications recommendations, leading projects, and supporting teams to deliver high-quality programmes. Scopes vary but will include earned media strategy and activation, social-first storytelling, influencer strategy and engagement, internal communications, issues management and content creation across a variety of channels in service of a range of external and internal audiences.

Responsibilities

  • Be a trusted client advisor; providing strategic guidance, demonstrating in-depth knowledge of their business, and developing innovative strategies for implementing successful client programmes
  • Anticipate clients’ needs and gather information proactively and in a timely manner to share with account team/clients
  • Provide counsel and manage activity across a range of healthcare communications needs, including corporate thought leadership, brand/consumer storytelling, disease awareness, health technology, data milestones, congress activity and senior executive visibility.
  • Work as part of the wider media specialist community, helping teams identify strong stories, sharpen media angles, develop journalist strategies and bring external media insight into client programmes.
  • Support story mining across accounts, helping client teams identify credible media opportunities from complex scientific, corporate, technological or patient-focused material.
  • Actively identify and convert organic growth opportunities and support new business pitch opportunities with a growth mindset
  • Proactively implement new ways to meet client needs through a deep understanding of FH’s capabilities, including sector and specialty offerings and complementary businesses within the OMC network.
  • Represent FH at meetings with clients, stakeholders and colleagues and provide consultancy in trending healthcare categories
  • Identify and participate in external thought leadership opportunities to build awareness of the agency’s expertise.
  • Contribute to the management of client budgets, overseeing budget development, tracking, billing and communications.
  • Stay abreast of regulatory environment and ensure compliance in all deliverables (e.g., EFPIA, ABPI, FDA, etc.).
  • Champion and mentor junior team members, providing clear guidance, feedback, and support.
  • Contribute to a positive team culture that embraces diversity, equitable and inclusive, where every team member feels a sense of belonging.
  • Role model team values around respect, curiosity and courage, while embracing challenge, staying hungry to learn and creating opportunity.

Requirements

  • Previous experience supporting health/pharma clients, ideally within an agency environment.
  • Strong understanding of pharmaceutical/biotech industry, regulatory environment, and key audiences.
  • Earned media expertise, whether in press material development, journalist liaison and/or advising clients on the most effective earned media approach for their news moment, whether that’s a clinical data readout, regulatory milestone or other corporate announcement
  • Ability to create content to a high standard across a range of communications materials including for example press releases, social posts, internal communications, presentation slides for internal stakeholder use
  • Experience or interest in digital innovation, including social media strategy and content, influencer partnerships and closed HCP platform programmes.
  • Ability to think innovatively around the use of AI in communications strategies
  • Strong attention to detail and excellent project management skills
  • Comfortable managing multiple workstreams and competing priorities
  • Right to work in the UK
  • Able to work in our Bankside office at least 3 days per week

Skills

  • Earned media strategy
  • Social-first storytelling
  • Influencer strategy and engagement
  • Internal communications
  • Issues management
  • Content creation
  • Client counsel
  • Strategic guidance
  • Media relations
  • Story mining
  • Budget management
  • Regulatory compliance
  • Mentoring
  • AI in communications

Location

  • Bankside office

Work Type

  • Hybrid
  • Full-time

Experience Level

  • Mid-level

Benefits

  • A warm and friendly team with a fantastic portfolio of global and UK clients
  • A truly global network, the opportunity to be part of multi-market campaigns, regularly working with colleagues across the globe.
  • Global mobility, a programme of short-term or permanent exchange opportunities, particularly in EMEA or the US.
  • A strengths-based L&D framework with an in-house coach and development opportunities for career defining work.
  • Flexibility. We’ve fully embraced hybrid and flexible working.
  • Work-life balance
  • Culture Club – from office manicures, nutritionists, inhouse massage and acupressure sessions, to Yoga on the roof terrace, quizzes, boot camps, exhibits and summer and Christmas get-togethers.
  • Opportunities to join our Employee Resource Groups (global and local), the Shadow Board or DE&I Steering committee.
  • A Career Guardian Scheme for underrepresented talent and mentorship opportunities
  • Pro-bono comms, volunteer opportunities and personal charity matching
  • 30 days of holiday plus a day off on your birthday (or that of your child), plus all days between Christmas and New Year and a buy-back scheme for those who want more.
  • 6-12 week sabbaticals!
  • BUPA medical cover – including 24/7 virtual GP, funded eye tests, fertility, and menopause support.
  • Permanent Health Insurance
  • Employee Assistance Programme (EAP)
  • Generous Pension contributions, personal finance clinics and Life Assurance
  • Discounted gym membership and FHeel Well reimbursement
  • Cycle2Work scheme and season ticket loans
  • Generous parental leave and emergency childcare provision
  • Passion Project Grants – funding for your passions outside of work
  • Retail, dinner or spa vouchers for key milestones
  • Omnicom employee discounts across a variety of high-street retail, travel and entertainment venue

About the Company

  • FleishmanHillard is an award-winning global agency named PRWeek’s Global Agency of the Year and Best Places to Work; a “Standout Agency” on Advertising Age’s A-List; NAFE’s “Top 50 Companies for Executive Women” for six years running; and has taken home 5 Lions at the Cannes International Festival of Creativity.
  • We are committed to creating an inclusive and equitable working environment for everyone.
  • Omnicom is committed to hiring and developing exceptional talent.
  • We strongly believe that celebrating what makes us different makes us better together.

Equal Opportunity

  • All applicants will receive consideration for employment without regard to race, religion, ethnicity, gender identity, sexual orientation, national origin, disability or age.
  • Do let us know if you need any adjustments made during the interview process.
  • We treat your data in the strictest confidence.
  • We will process your personal data in accordance with our Recruitment Privacy Notice.