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About the Role
Be part of a team that values connection, accountability, and real impact. Access's Culture Playbook guides how we show up for each other and the people we support, ensuring clarity, support, and a focus on outcomes that matter. We are committed to helping people live their healthiest and fullest lives while supporting our staff.
Responsibilities
- Register new clients for services, verify insurance information, collect co-pays, and schedule appointments.
- Answer phones, direct calls, and take messages.
- Scan documents to electronic healthcare records, copy, file, and archive charts.
- Submit emails.
- Perform other duties as assigned.
Requirements
- Minimum 1 year in a clerical support role.
- Computer skills (Microsoft Word, Excel, Outlook) and experience working with electronic health records.
- Excellent communication, customer service, and organizational skills.
- Bilingual English and Spanish speaking is a plus.
- Must be capable to sit or stand in front of a computer for long periods of time.
- Able to work in open space floor plan.
- Must be capable to move throughout work day and follow people served throughout the community.
- Work alongside co-workers within 3 feet.
- Must be able to move in tight spaces.
- Occasional lifting of > 25+ pounds.
Skills
- Customer focus
- Multi-tasking
- Computer skills
- Electronic health records experience
- Communication skills
- Customer service skills
- Organizational skills
Location
- Newburgh NY
Work Type
- Full-time
Experience Level
- 1 year clerical support experience
Education Level
- High School Diploma or GED
Salary/Compensations
- $22.00 per hour
About the Company
- Access is a company that values connection, accountability, and real impact.
- Our Culture Playbook is central to how we operate and support each other and the people we serve.
Equal Opportunity
- An Equal Opportunity Employer, including disability and Veterans.