About the Role
AutoCamp is seeking a dynamic, service-oriented Bartender to join their team. AutoCamp is a lifestyle hotel brand changing how people experience the great outdoors by providing an upscale, hassle-free, and comfortable experience in top outdoor destinations.
Responsibilities
- Maintain complete knowledge of and comply with all departmental policies and service procedures.
- Have thorough working knowledge of POS system -- ordering, check presentation, payment processing.
- Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons, and drunk driving.
- Maintain complete knowledge of correct maintenance and use of equipment, and use equipment only as intended.
- Maintain complete knowledge of all liquor brands, beers, and non-alcoholic selections, glassware and garnishes for events.
- Maintain complete knowledge of the particular characteristics and description of every wine by the glass and major wines on the wine list.
- Maintain complete knowledge of all menu items (including daily specials), prices, preparation method/time, major ingredients, and quality standards of taste, appearance, texture, serving temperature, portion size, garnish, and method of presentation.
- Maintain complete knowledge of table/seat/station numbers, room capacity, hours of operation, proper table set-up, and dress code of the restaurant.
- Know and use all table numbers and position points throughout the event spaces.
- Maintain complete knowledge at all times of all hotel and restaurant features/services, hours of operation, local area attractions/activities, and scheduled daily group activities.
- Complete all side duties as assigned, including setup and breakdown of all bars and cocktails furniture.
- Provide opening and closing counts of all alcoholic and non-alcoholic beverages at the start and end of the times covered by the Banquet Event Order.
- Requisition supplies as needed from the Supervisor.
- Organize and set up the bar area -- ensure readiness prior to guest arrival.
- Greet guests and suggest beverage order.
- Relay daily specials with brief descriptions; answer all questions on menu selections accurately and offer suggestions.
- Take guests' orders utilizing upselling techniques and record all orders following service standards.
- Open and serve wines according to department standards.
- Total all sales and report to F&B Supervisor &/or Sales Manager.
- Complete all closing reports in the P.O.S. system. Total all transactions according to departmental procedures. Report all tips.
- Count bank and complete cashier report.
- Secure bar areas according to departmental procedure and return keys to their assigned location.
- Monitor and anticipate guest needs, respond promptly and acknowledge all guests even when busy.
- Maintain positive guest relations. Be familiar with all hotel services/features, and local attractions/activities to respond to guest inquiries accurately.
- Handle guest complaints and ensure guest satisfaction.
- Monitor and maintain cleanliness, sanitation, and organization of assigned station and service areas.
- Wash all glassware, break down all bar furniture and setups, and return all clean items to Event Storage in an orderly fashion.
- Store all daily deliveries in proper storage areas upon receipt of delivery.
- Follow maintenance program and cleaning schedule.
- Legibly document all pertinent information in F&B log book.
- Document any maintenance needs and submit to manager or directly to Engineering.
- Attend meetings, menu and wine tastings as scheduled.
- Participate in all conference calls as required.
- Represents the AutoCamp brand with all partnerships and local vendors.
- Special projects as assigned.
Requirements
- Minimum of 21 years of age to serve alcoholic beverages.
- Valid driver's license and proof of insurance required.
- Able to work independently and follow projects through to completion.
- Strong verbal and written communication skills.
- Strong relationship and negotiation skills.
- A passion for hospitality and the great outdoors.
Skills
- Working knowledge of Cloud Based Applications; knowledge of Google Suite products preferred.
- Thoroughness and attention to detail.
- Knowledge of POS systems
- Alcohol awareness certification (TIPS Training)
- Knowledge of wines, beers and spirits.
- Ability to accurately compute and manipulate mathematical calculations.
- Two years experience as a bartender.
Location
- Remote
Work Type
- Full-time
Experience Level
- Entry Level
Benefits
- Work Today, Get Paid today, with Daily Pay!
- Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!
- Multiple Health Insurance and Life Insurance options
- 401k Plan + Company Match
- Paid Parental Leave
- Paid Time Off
- Holiday Pay
- Pet Insurance
- Employee Assistance Program
- Marketplace Discounts on event tickets, electronics, gym memberships + more!
About the Company
- AutoCamp is a lifestyle hotel brand that is changing the way people experience the great outdoors.
- We provide an upscale, hassle-free, and comfortable experience in the world's top outdoor destinations -- we call it Outdoor Hospitality.
- AutoCamp is a division of Schulte Hospitality Group, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry.
- We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries.
- Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
Equal Opportunity
- AC Hospitality Management, LLC is an Equal Opportunity Employer.
