About the Role
Major League Baseball is seeking a Senior Product Manager, Streaming & Subscriptions to influence the future of baseball content discovery and fan engagement across digital platforms. This role involves working on industry-leading streaming products for Web, Mobile, and Connected Devices, focusing on enhancing how fans interact with live, linear, and on-demand content.
Responsibilities
- Build product vision, strategy, and roadmaps by synthesizing MLB business objectives, streaming strategy, platform needs, and fan experience goals into actionable steps and realistic deliverables for your scrum team
- Lead product work across content discovery and streaming experiences, including ways for fans to browse, find, and engage with live, linear, and on-demand content
- Partner with engineering, design, research, content, operations, and business stakeholders to define scalable product solutions that improve the fan experience and support new content and programming opportunities
- Help define product requirements for scalable platform capabilities that support consistent content experiences across Web, Mobile, and Connected Device platforms
- Document and prioritize a product backlog with epics, user stories, acceptance criteria, dependencies, sequencing, and clear success metrics
- Lead an Agile scrum team, forecast timelines, plan releases, coordinate cross-team deliverables, and manage dependencies across streaming, discovery, content operations, analytics, monetization, and platform teams
- Become a subject matter expert on MLB’s streaming ecosystem, including content discovery, playback experiences, content operations, monetization, analytics, and the fan journeys that connect them
- Partner closely with engineering on APIs, services architecture, system contracts, and platform tradeoffs, ensuring product requirements are technically sound, scalable, and aligned with long-term platform direction
- Work with internal teams to define how MLB presents and packages different content experiences across live, linear, and on-demand formats
- Use analytics, experimentation, research, and operational feedback to measure product performance, identify discovery opportunities, evaluate fan engagement, and prioritize product investments
- Create alignment between engineering, design, business stakeholders, content operations, advertising, analytics, and leadership; serve as the primary point of contact for product questions, tradeoffs, and clarifications
- Think like an owner to drive ideas forward from inception through execution, getting deeply embedded in the details and bridging gaps across teams where necessary to achieve target outcomes
- Create transparency and accountability with mechanisms to compile status, identify risks, escalate critical decisions, and communicate progress across complex, multi-month product initiatives
- Stay informed on the evolving streaming, connected TV, OTT, content discovery, and artificial intelligence/machine learning tooling landscape; identify opportunities to improve fan experiences, product workflows, operational efficiency, and development velocity
Requirements
- 5+ years of digital product management experience
- Solid understanding of a Scrum Product Owner role and experience working with engineering and Quality Assurance teams using agile methodologies
- Experience managing complex, cross-functional product initiatives that require coordination across multiple teams, systems, and stakeholder groups
- Hands-on familiarity with APIs, services architecture, platform capabilities, and infrastructure concepts; comfortable engaging directly with engineering on technical tradeoffs, system design decisions, and product contracts
- Reasonable technical understanding and an ability to translate technical requirements and specifications into easily understood business concepts and vice versa
- Experience developing requirement documents, user stories, wireframes, mockups, prototypes, user interaction diagrams, and clear acceptance criteria
- Experience using analytics and data to measure product performance, evaluate return on investment, and drive prioritization and design decisions
- Experience with qualitative and quantitative user research methods, with an ability to synthesize customer needs, stakeholder input, operational pain points, and technical constraints into a coherent product direction
- Strong communication skills and the ability to create alignment across engineering, design, business stakeholders, operations, and leadership
- Familiarity with streaming video concepts, including playback workflows, media metadata, entitlements, blackout restrictions, advertising, analytics, and content delivery
Skills
- Product management
- Scrum Product Owner
- Agile methodologies
- API
- Services architecture
- Platform capabilities
- Infrastructure concepts
- Technical tradeoffs
- System design
- Requirement documents
- User stories
- Wireframes
- Mockups
- Prototypes
- User interaction diagrams
- Acceptance criteria
- Analytics
- Data analysis
- Return on investment (ROI)
- Prioritization
- Design decisions
- Qualitative user research
- Quantitative user research
- Customer needs synthesis
- Stakeholder input synthesis
- Operational pain points synthesis
- Technical constraints synthesis
- Communication
- Alignment creation
- Streaming video concepts
- Playback workflows
- Media metadata
- Entitlements
- Blackout restrictions
- Advertising
- Content delivery
- Video platforms
- Streaming platforms
- Content platforms
- Connected devices
- Roku
- Apple TV
- Fire TV
- Game consoles
- Smart TVs
- Web
- iOS
- Android
- Content discovery
- CMS-driven experiences
- Personalization
- Merchandising tools
- Programming guides
- Content platform services
- Partner-facing APIs
- Media distribution workflows
- Rights metadata
- External content feeds
Location
- Remote
- Onsite
Work Type
- Full-time
Experience Level
- Senior
- 5+ years of digital product management experience
Salary/Compensations
- $150,000 - $180,000 (Base Salary) + Bonus
Benefits
- Competitive Benefits Package
- Company 401K Contribution
- Paid Time Off and Holidays
- Paid Parental Leave
- Access to Free Tickets to Baseball Games & MLB.TV
- Discounts at MLB Store | MLBShop.com
- Employee Assistance Programs (EAP)
- Onsite/Online Training & Development Programs
- Tuition Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Pet Insurance
About the Company
- Major League Baseball (MLB) is the most historic of the major professional sports leagues in the United States and Canada.
- Employees love working at MLB because of the culture of growth, teamwork, and professionalism.
- Employees who are most successful at MLB take initiative, know how to identify problems and provide solutions, and always put the Team first.
- For those ready to step up to the plate and join the major leagues, MLB takes the same approach as teams do with their players: empowering our “workforce athletes” to be at their best by engineering experiences that put employees in the best position to succeed.
- Major League Baseball is looking for candidates who are passionate about growing America’s pastime to best serve its fans for decades to come.
Equal Opportunity
- California Residents: Please see our California Recruitment Privacy Policy for more details.
- Colorado Residents: Colorado based applicants may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
- Applicants requiring a reasonable accommodation for any part of the application and hiring process, please email us at accommodations@mlb.com. Requests received for non-disability related issues, such as following up on an application, will not receive a response.
