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About the Role

The Workforce Advisor is a key member of the KIPP Forward Postsecondary Success Collaborative, responsible for empowering alumni as they transition from high school into career training programs, credential pathways, and the workforce. This role requires a relationship-driven professional who is passionate about educational equity, enjoys coaching young adults, and believes every student deserves access to meaningful career opportunities and lifelong success.

Responsibilities

Manage an advisory caseload of approximately 150–200 alumni across New York City and the surrounding tri-state area who are pursuing career pathways immediately following high school.
Support alumni throughout the critical first two years after high school by providing individualized coaching, mentorship, and accountability as they explore, enroll in, and complete Career and Technical Education (CTE) and workforce training programs.
Build trusting relationships through regular in-person advising sessions, site visits, virtual check-ins, and ongoing communication.
Assess each advisee's strengths, interests, goals, and barriers to success, developing personalized action plans that promote persistence, credential attainment, employment, and long-term career growth.
Introduce alumni to Career and Technical Education opportunities, recommend best-fit programs, and guide them through the application and enrollment process.
Support alumni in developing professional skills, overcoming challenges, and navigating transitions into the workforce.
Conduct regular visits to Career and Technical Education providers, community-based organizations, colleges, and workforce training sites to strengthen partnerships and monitor program quality.
Evaluate program curriculum, student supports, and participant experiences to ensure alignment with KIPP Forward's standards for quality and student success.
Partner with the Associate Director of CTE Pathways & Partnerships to identify and cultivate new workforce training providers and strategic partnerships.
Utilize approved communication platforms, including texting and social media, to engage alumni, promote opportunities, and share timely information.
Maintain accurate and up-to-date caseload information within Salesforce, including advising notes, student interactions, contact information, program participation, credential completion, and employment outcomes.
Track alumni progress toward established goals and use data to inform coaching strategies and identify additional support needs.
Prepare reports and present data, trends, and student outcomes to KIPP Forward leadership as requested.
Maintain organized electronic records and documentation in accordance with departmental procedures.
Participate in regular coaching meetings with the Associate Director to reflect on practice, discuss student cases, and strengthen advising effectiveness.
Engage actively in professional learning opportunities, including trainings, conferences, team meetings, observations, and continuous coaching cycles.
Support the facilitation of regional and national professional development related to Career and Technical Education and workforce advising.
Partner with the Associate Director and Senior Director of Career Services to strengthen KIPP Forward's programs, systems, and services through continuous improvement initiatives.
Manage program resources responsibly, including alumni engagement funds and required expense reporting.
Contribute to department initiatives and special projects that advance KIPP Forward's mission.

Requirements

Strong commitment to KIPP Forward's mission and belief that every student deserves access to postsecondary pathways that lead to meaningful careers and long-term economic mobility.
Minimum of two years of experience working with young adults, particularly those from historically underserved communities.
Experience advising or coaching students pursuing Career and Technical Education (CTE), workforce development, or career readiness programs preferred.
Demonstrated ability to build authentic, trusting relationships with young adults while motivating them to pursue ambitious personal, educational, and career goals.
Strong coaching, advising, and active listening skills with the ability to assess individual needs and provide personalized support.
High degree of empathy, resilience, positivity, and enthusiasm when working with students facing complex challenges.
Demonstrated ability to manage multiple priorities, meet ambitious goals, and work independently in a fast-paced environment.
Strong organizational skills with exceptional attention to detail.
Excellent written, verbal, and interpersonal communication skills.
Ability to analyze data, maintain accurate documentation, and utilize Salesforce or similar case management systems.
Demonstrated ability to collaborate effectively across teams while building strong relationships with schools, workforce providers, employers, and community partners.
Ability to travel frequently throughout New York City and the surrounding tri-state area to meet with alumni and visit workforce training sites.
Valid driver's license strongly preferred.
Demonstrates KIPP NYC's core values of zest, grit, hope, social intelligence, gratitude, and a sense of humor, along with a commitment to continuous learning, reflection, and professional growth.

Skills

Coaching
Advising
Active listening
Relationship building
Mentorship
Accountability
Career advising
Data analysis
Salesforce
Communication

Location

New York City metropolitan area

Work Type

Full-time
Field-based

Experience Level

2+ years of experience working with young adults

Education Level

Associate's degree, bachelor's degree, or completion of a workforce training or credential program required; bachelor's degree preferred.

Salary/Compensations

$60,770 – $76,220 per year

Benefits

Medical, dental, and vision insurance
403(b) retirement plan with a 50% match after 6 months
Generous Time-Off aligned with the school calendar
Up to 12 weeks of 100% parental leave
Bright Horizon Back-up Child and Elder care
Employer-paid Life Insurance and Short-term / Long-term disability
8-week paid Sabbatical after 10 years
Annual professional development funds
Tuition reimbursement

About the Company

KIPP NYC Public Schools is a non-profit network of 18 free, public charter schools located in the Bronx, Brooklyn, and Manhattan.
We partner with families and communities to create joyful, academically excellent schools where every child grows up free to create the future they want for themselves and their communities.
KIPP Forward extends KIPP NYC's commitment to students long after high school graduation.
We partner with alumni from KIPP NYC, Achievement First, and a growing network of schools to support their success in postsecondary education, career training, and the workforce.
Using a comprehensive coaching model grounded in research and design thinking, KIPP Forward helps alumni identify pathways aligned to their strengths, interests, and goals while providing individualized guidance as they pursue credentials, meaningful careers, and long-term economic mobility.

Equal Opportunity

KIPP NYC LLC is committed to creating a welcoming environment that includes employees with diverse backgrounds and experiences.
KIPP NYC LLC is an Equal Opportunity Employer.
KIPP NYC LLC is committed to the principles of equal employment opportunity for all employees and applicants for employment.