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About the Role
Sun River Health is seeking a Full-time Patient Navigator to support our Bay St. - Staten Island, NY site. The Patient Navigator identifies individuals and/or members of their families within the target population who are in need of preventive and primary health care services and links them to the services they need.
Responsibilities
- Consult with medical staff to link patients to services through the provision of ancillaries such as translation, transportation assistance and application assistance.
- Facilitates patient appointments within different departments of SRH and outside agencies.
- Follows SRH procedures for referring patients to different departments of SRH and outside agencies, utilizing SRH preferred provider lists.
- Assist patient in overcoming obstacles that would prevent them from receiving needed referrals.
- Responsible for facilitating patients to appropriate referred agencies, with specific focus on referrals to specialty care and public health insurance programs, as needed and appropriate; track progress in eCW and alert providers.
- Answer patient questions to clarify provider instructions, procedures and referral needs.
- Responsible for transmitting all necessary clinical information available to specialist for referral; obtains consultant reports; obtains consent for release of information.
- Review open referrals for upcoming medical appointments and provide to the clinical team.
- Trains and mentors the Patient Representatives.
- Perform other duties as assigned on an as needed basis.
Requirements
- High school diploma/ GED
- 0-2 years of work-related experience
Skills
- Bilingual Spanish is preferred
Location
- Bay St. - Staten Island, NY
Work Type
- Full-time
Experience Level
- 0-2 years
Education Level
- High school diploma/ GED
Salary/Compensations
- $22.00 - $25.47 per hour
About the Company
- Sun River Health provides the highest quality of comprehensive primary, preventative and behavioral health services to all who seek it, regardless of insurance status and ability to pay, especially for the underserved and vulnerable.
- Sun River Health is a Federally Qualified, Non-Profit Health Center serving communities in Suffolk, Rockland, Orange, Duchess, Ulster, Sullivan, Columbia and Westchester County.