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About the Role
As Chariot scales to onboard tens of thousands more nonprofits and expands into new payment flows, our regulatory, risk, and partner-network requirements are growing just as fast. We're looking for a product manager who can turn those requirements (KYC/identity, fraud, disputes, payment-rail rules) into product that scales, without slowing down the rest of the team. You'll work closely with Engineering, banking partners, and DAF/payment-rail networks to turn regulatory complexity into product that ships.
Responsibilities
- Turn regulatory requirements into shippable, secure, and compliant product
- Translate KYC/identity, fraud, disputes, and payment-rail rules into specs engineers can execute, scaling the business without slowing the rest of product
- Own the compliance roadmap
- Set priorities across compliance problem statements, e.g. scaling to 1,000+ onboardings a day, or building secure infrastructure for check sending at scale
- Decompose regulatory complexity
- Untangle bank, partner-network, and regulatory requirements to find what actually decides the outcome
- Partner with Chariot Labs (Chariot's internal AI engineering team) to build the systems that let compliance scale: onboarding, fraud, and disbursement infrastructure
- Own execution so nothing falls through the cracks: compliance work fails on missed details
- Communicate regulation clearly to Product and Engineering, and product decisions clearly to banks and partners
Requirements
- 3+ years of product management experience
- Able to untangle regulatory and partner-network requirements
- Precise scoping and spec writing: translates regulatory requirements into specs engineers can execute
- Highly organized and detail-oriented: nothing falls through the cracks
- Ability to ship quickly, so that compliance doesn't become the bottleneck for the rest of product
- Clear, followable communication: comfortable translating regulation for Product/Engineering and product for banks & partners
- Technical fluency: comfortable enough to read API docs and understand webhooks, without needing to write code
Skills
- KYC/identity
- Fraud
- Disputes
- Payment-rail rules
- Product management
- Scoping
- Spec writing
- Organization
- Detail-orientation
- Communication
- Technical fluency
- API documentation
- Webhooks
- Payments
- Fintech
- Money-movement
- Partner-facing work
- Bank-facing work
Location
- NYC office
Work Type
- In-person Monday through Thursday
- WFH Friday
Experience Level
- 3+ years of product management experience
Benefits
- Comprehensive healthcare, including options that are 100% covered by Chariot for you
- 18 days PTO and 13 holidays
- 100% paid parental leave, including 12 weeks for primary caregivers
- Weekly team lunches
- Free dinner every day at office past 8pm
- Monthly team building events
- Employee-friendly equity: 2 year exercise window and double-trigger acceleration
- Company retreats: To get away - we all convene 2-3x / year company retreats
- Matching DAFs and daily charitable giving through GoodToday
About the Company
- At Chariot, we are building modern, end-to-end payment infrastructure making donors' lives easier, and nonprofits' lives better.
- The existing technology/infrastructure was still built for our grandparents generation. Chariot is here to change that.
- Traction. Annualizing over $1.8B in payment volume through Chariot. Tens of thousands of nonprofits already onboarded including American Cancer Society, Memorial Sloan Kettering Cancer Center, and University of Pennsylvania.
- Impact: That money services nonprofits working in homelessness, health, education, the environment, and so much more.
- Market opportunity: Billion dollar revenue opportunity. Fintech company operating in an untapped $600B market
- The Team. >30% of Charioteers are former founders.