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About the Role

The Program Supervisor is responsible for ensuring the execution of required daily tasks and quality of care for youth. This role provides staff direction and ongoing support of treatment strategies and techniques to promote the safety and well-being of youth and program staff through supportive leadership, effective communication, organization, and oversight.

Responsibilities

• Uphold, support, and monitor all OCFS/Agency policy and procedures.
• Demonstrate understanding and adherence to residential models of care (Boys Town, PEM and TCI) through interactions with youth and supervision/coaching of staff.
• Use critical thinking skills to lead the program and/or campus (e.g., assistance calls) regarding safety and security issues.
• Ensure program processes are upheld, organized, and accounted for regarding residential communication/correspondence (e.g., staff logs), interactions with other Agency departments (e.g., medical, food service), and any external entity (State, Counties, family, etc.).
• Prepare staff schedules, monitor shift changes, PTO, and vacancies.
• Provide emergency and planned shift coverage for Youth Development Professionals and shift/program supervisors who are absent.
• Ensure all Critical Incident and Incident Report notifications are made as occurrences arise.
• Maintain appropriate record keeping systems and documentation.
• Provide feedback and consultation to the Campus Manager and Directors about employee and program-level functioning.
• Monitor all activities on Paycom relevant to the position.
• Participate in an on-call rotation.
• Other Duties as Assigned.

Requirements

• Honesty: Act with integrity and behave in a manner consistent with policies, Code of Conduct, and regulatory and ethical guidelines.
• Utilize practices and techniques professionals train to interact with children, families, and co-workers appropriately.
• Willingness to Learn: Open to new experiences and learning new skills and information.
• Dedication to Purpose: Display passion and empathetic abilities to serve the Elmcrest mission.
• Committed to improving the lives of children and families.
• Social Concern: Value human dignity and have respect for others.
• Actively seek out diverse approaches and points of view.
• Self-Examination: Systemically observe, analyze, and utilize self-reflection to improve actions or results.
• Listen to constructive feedback and concerns and maintain positive relationships in the workplace.
• Self-aware, enjoys and is comfortable with interacting with youth.
• Able to relate to a dynamic environment.
• Flexible and able to problem-solve as unanticipated challenges present themselves.
• Demonstrated ability to build positive and healthy relationships with youth and coworkers.
• Demonstrated ability to be organized and ability to multi-task.
• Shows ability to lead others.
• Technically and physically able to provide crisis intervention, including physical restraints.
• Boys Town and TCI trained and comfortable with implementing the model within the program.
• Ability to lift 50 pounds without assistance.
• Able to provide crisis intervention, including physical restraints (resistive force, bending, squatting, kneeling, lying down, and holding youth).
• Ability to sit, squat, crouch, and stand for elongated periods.
• Ability to lift arms overhead in a reaching motion.
• Ability to walk up and down stairs several times daily.
• Varying levels of travel as determined by departmental needs may be required.
• NYS Driver’s license with a driving record acceptable to our insurance carrier.

Skills

• Effective communication
• Organization
• Oversight
• Critical thinking
• Crisis intervention
• Physical restraints

Location

• Main Campus - Syracuse, NY 13224

Work Type

• Full Time

Experience Level

• High School Diploma or GED, College, and experience preferred.

Education Level

• High School

Salary/Compensations

• $22.60 - $24.60 Hourly

About the Company

• Elmcrest Children’s Center prohibits discrimination of any kind based on race, color, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation, or any other legally protected status.
• Elmcrest Children’s Center will reasonably accommodate qualified individuals with a disability so that they can perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to Elmcrest Children’s Center.
• Your employment with Elmcrest Children’s Center is at will.

Equal Opportunity

• Elmcrest Children’s Center prohibits discrimination of any kind based on race, color, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation, or any other legally protected status.
• Accommodations: Elmcrest Children’s Center will reasonably accommodate qualified individuals with a disability so that they can perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to Elmcrest Children’s Center.
• At Will Employment: Your employment with Elmcrest Children’s Center is at will.