Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

Hobart Service is seeking a Collections Specialist to support the Accounts Receivable department, ensuring timely customer payments and minimizing overdue accounts. The role requires strong communication, problem-solving, and analytical skills to manage customer interactions and financial assessments.

Responsibilities

• Effectively communicates complex information in a clear and concise manner.
• Handle routine collections on accounts, utilizing phone, email, letters and monitoring payment plans.
• Process incoming credit card payments and update accounts accordingly.
• Assist customers with payment inquiries and provide information on account statuses.
• Identify overdue accounts and prepare them for escalation.
• Prepares basic reports on collections activities and status.
• Meets established targets and KPI’s.
• Ability to review credit worthiness of customers and assign credit limit within assigned approval limit.
• Competent at managing conflict in a professional manner.
• Maintain a high level of professionalism and respect in all correspondence and negotiations.

Requirements

• 1-2 years in collections or related field.
• Possess excellent verbal and written communication skills.
• Proficient in basic collections activities, sending reminder emails, and logging interactions.
• Works under close supervision and follows predefined guidelines.
• Proficient in Microsoft applications such as Excel, Word, and Outlook

Skills

• Communication skills
• Problem solving skills
• Analytical skills
• Microsoft Excel
• Microsoft Word
• Microsoft Outlook

Location

• Illinois

Work Type

• Onsite
• Full-time

Experience Level

• 1-2 years

Education Level

• Associate Degree in Accounting, Finance, or Business

Benefits

• Competitive pay
• Great insurance options with low premiums
• Paid vacation and holidays
• 401K with company match
• Extensive on-the-job, online, and classroom training
• Safety-conscious work environment

About the Company

• Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions.
• We have over 1,800 associates nationwide who serve as valued partners to our customers.
• Our employees are dedicated to providing the best customer service, give back to the communities where they live and work, and demonstrate the ITW values of Integrity, Simplicity, Trust, Respect and Shared Risk.

Equal Opportunity

• Hobart Service is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
• ITW and Hobart Service are committed to providing a healthy and safe environment for all employees.
• To demonstrate this commitment, Hobart Service is tobacco-free (including e-cigarettes) on campuses and within company vehicles and maintains a drug-free workplace.
• If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please contact Human Resources at service.hr@hobartservice.com to request assistance. No other requests will be acknowledged.
• ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.
• As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.
• All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.