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About the Role

The General Manager of Cardiovascular & Women's Health is responsible for the strategic, operational, financial, and clinical support of these service lines. This executive leader oversees multiple outpatient practices, drives operational excellence, improves patient access and provider productivity, and partners with physicians and leadership to achieve organizational goals. The role involves leading cross-functional initiatives focused on quality, patient satisfaction, financial performance, growth, and compliance, while fostering a collaborative culture.

Responsibilities

Provide overall operational leadership for Cardiovascular and Women's Health departments across multiple practice locations.
Develop and execute strategic initiatives to improve operational efficiency, patient access, and provider productivity.
Standardize workflows and implement best practices across all locations.
Lead departmental managers and operational staff to achieve organizational objectives.
Ensure appropriate staffing models to support clinical operations and patient demand.
Develop, manage, and monitor departmental operating budgets.
Analyze financial performance, revenue, expenses, provider productivity, and key operational metrics.
Partner with Finance to develop forecasts, business plans, and growth strategies.
Identify opportunities for revenue enhancement, cost reduction, and operational efficiencies.
Monitor departmental KPIs and implement corrective action plans.
Collaborate with physician leadership and advanced practice providers to optimize clinic operations and patient flow.
Support provider recruitment, onboarding, retention, scheduling, and productivity initiatives.
Ensure operational readiness for new providers, locations, and service expansions.
Partner with clinical leadership to maintain high standards of patient care.
Develop and implement strategies to expand Cardiovascular and Women's Health services.
Identify opportunities for new programs, partnerships, and market expansion.
Lead operational planning for practice acquisitions, new sites, and service line growth.
Support value-based care and population health initiatives.
Ensure compliance with federal, state, and regulatory requirements.
Monitor quality metrics, patient outcomes, and patient satisfaction scores.
Lead quality improvement and performance improvement initiatives.
Ensure readiness for audits, inspections, and accreditation activities.
Directly supervise operational managers and department leadership.
Mentor and develop high-performing teams through coaching and performance management.
Foster collaboration across clinical, administrative, and executive leadership.
Promote a culture of accountability, innovation, and continuous improvement.
Partner with Finance, Human Resources, Revenue Cycle, Credentialing, Quality, IT, Marketing, Facilities, and Clinical Leadership to support departmental success.
Lead cross-functional projects focused on operational excellence and patient experience.
Present operational updates, financial performance, and strategic recommendations to executive leadership.

Requirements

Bachelor's degree in Healthcare Administration, Business Administration, Nursing, Public Health, or a related field.
7+ years of progressive healthcare operations leadership experience.
5+ years managing ambulatory specialty care or multi-site physician practices.
Demonstrated success leading large multidisciplinary teams.
Strong experience with operational and financial management, budgeting, and strategic planning.
Knowledge of healthcare regulations, quality initiatives, and ambulatory practice operations.
Experience using electronic medical record systems (eClinicalWorks preferred).

Skills

Healthcare Operations Leadership
Strategic Planning & Execution
Financial & Budget Management
Ambulatory Practice Management
Physician Relations
Provider Productivity
Business Development
Quality Improvement
Regulatory Compliance
Patient Experience
Data Analytics & KPI Management
Change Management
Team Leadership & Staff Development
Cross-Functional Collaboration
Excellent analytical, leadership, organizational, and communication skills.

Location

New York

Work Type

Full-time

Experience Level

7+ years of progressive healthcare operations leadership experience
5+ years managing ambulatory specialty care or multi-site physician practices

Education Level

Bachelor's degree in Healthcare Administration, Business Administration, Nursing, Public Health, or a related field.
Master's degree (MHA, MBA, MPH, MSN, or related field) preferred.

About the Company

Essen Health Care is the largest privately held, multispecialty medical group in New York, providing high-quality, compassionate care to some of the state’s most vulnerable and underserved residents.
Founded in 1999, we’ve grown from a single primary care office into a network of 50+ locations offering urgent care, primary care and specialty services, from women’s health to endocrinology and psychiatry.
We also provide nursing home support, care management, and in-home care through our Essen House Calls program.
Guided by a Population Health model, our team of 500+ providers deliver care in-person, at home, or via telehealth, ensuring patients get the support they need when and where they need it.
We’re looking for talented, motivated individuals to join our growing team. Whether you’re a medical provider, administrator, or operations professional, there’s a career here for you.
Join us in making a real difference in the health of our community.

Equal Opportunity

Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.