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About the Role
The Field Service Representative (FSR) is responsible for meeting customers, reading and setting meters, performing inspections, reporting unmetered properties, operating company equipment, and completing SAP orders. The role requires computer literacy and proficiency with the Mobile Work Management Program and meter reading equipment.
Responsibilities
- Meeting customers, reading, setting and removal of meters
- Inspections for high bills and plumbing inspections
- Reporting known or suspected unmetered properties
- Locate, access, and operate company equipment, such as curb stops, gate valves, and shutoff valves
- Remove debris/water from company facilities including meter tiles, curb and valve boxes
- Perform shut-offs, turn-offs, and turn-ons
- Perform and complete various SAP orders
- Become computer literate and able to learn and work with the Mobile Work Management Program
- Learn to operate the meter reading equipment by the end of the probationary period
Requirements
- Must work in an outdoor environment with exposure to weather-related heat and cold and related elements
- A valid driver's license without restrictions is required
- May occasionally be required to lift/move over 25 pounds
Skills
- Computer literacy
- Mobile Work Management Program
- Meter reading equipment operation
Location
- United States
- Canada
Work Type
- Full-time
Experience Level
- Entry Level
Education Level
- High School Diploma or GED equivalent
Salary/Compensations
- $38.00 / HR
Benefits
- Collaborative environment with a genuine flexible working policy
- 401k Plan with matching
- Share purchase/match plan
- Leadership Development Program
- Volunteer paid days off
- Employee Assistance Program
- Achievement fund
- Free parking
- Variety of Health & Wellness programs
- Discount and Perks program
About the Company
- Algonquin Power & Utilities Corp. (AQN), parent company of Liberty, is a diversified international generation, transmission, and distribution utility.
- AQN is committed to providing safe, reliable, and cost-effective energy and water solutions through our portfolio of utility investments to over one million customer connections, largely in the United States and Canada.
- Our purpose is sustaining energy and water for life, and it is demonstrated in everything we do as a business and as an employee team.
- We provide safe, secure, reliable, cost-effective and sustainable energy and water solutions.
- We better the lives of our customers and communities.
Equal Opportunity
- We are focused on building a diverse and inclusive workforce.
- We are an equal opportunity employer and value each person's unique background, diversity, experiences, perspectives and talents.
- Full participation of all employees in a safe, healthy and respectful environment is key to individual and company success.
- We are committed to fully utilizing the abilities of all our employees and expect each of our employees to honour this commitment in their daily responsibilities.