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About the Role

The Senior Analyst, AI Enablement & Programs drives the adoption, enablement, and execution of AI and citizen-led automation initiatives. This role leads the coordination and delivery of use cases, enabling business teams to identify, design, and implement process improvements using Microsoft 365 Copilot, Power Platform, and emerging AI capabilities. The role operationalizes the AI Value Hub by combining program execution, stakeholder engagement, and hands-on enablement to accelerate value delivery.

Responsibilities

Support the delivery of AI and automation initiatives across grassroots and strategic use cases, ensuring alignment with enterprise priorities.
Manage the intake, triage, and coordination of AI and citizen development initiatives, including backlog tracking and prioritization support.
Act as a key point of contact for business teams to guide adoption of Microsoft 365 Copilot, Power Platform, and related tools.
Design and deliver training sessions, workshops, and Community of Practice events to increase adoption and build organizational capability.
Support the growth and sustainment of a Community of Practice by facilitating knowledge sharing, engagement, and peer-to-peer support.
Develop and maintain documentation of best practices, playbooks, and guidance to standardize AI and automation delivery approaches.
Provide practical guidance to business and technology teams on solution design, licensing considerations, and deployment readiness.
Support the execution of the AI and automation delivery lifecycle, including intake, review checkpoints, governance alignment, and deployment coordination.
Ensure solutions align with governance, compliance, and data classification standards in collaboration with technology and risk teams.
Identify opportunities for process optimization and automation, and support the development and scaling of high-value use cases.
Support the identification and socialization of reusable solution patterns and capabilities across the organization.
Collaborate with delivery leads and technical specialists to support solution development and deployment.
Track progress, highlight risks, and escalate issues to ensure timely delivery of initiatives.

Requirements

Post-secondary education in business, engineering, computer science, or a related field.
5–8 years of experience in business analysis, program coordination, or technology-enabled transformation roles.
Experience supporting AI, automation, or digital transformation initiatives.
Strong facilitation and stakeholder engagement skills, with the ability to work across business and technology teams.
Experience contributing to training, enablement, or community-based programs.
Experience supporting intake, prioritization, and delivery processes in a structured program or project environment.
Strong problem-solving and organizational skills, with the ability to manage multiple initiatives concurrently.
Excellent communication and interpersonal skills.

Skills

Microsoft 365 Copilot
Power Platform
Low-code/no-code tools

Location

Toronto, Ontario

Work Type

Hybrid: In-office 4 days a week

Experience Level

5-8 years

Education Level

Post-secondary education in business, engineering, computer science, or a related field

Salary/Compensations

$64,000 – $106,000 CAD
Hiring range: $64,000 – $85,000 CAD

Benefits

Comprehensive benefits and retirement programs
Performance incentives
Continuing Education Programs
Other perks to support your well-being
Career growth opportunities
Product discounts
Mental health benefits ($5,000 per year)
Total well-being and mental health tools and resources

About the Company

Canadian Tire Corporation, Limited (“CTC”) is one of Canada’s most admired and trusted companies.
With more than 90 Owned Brands, over 1,600 retail locations, financial services, exemplary e-commerce capabilities, and exciting market-leading merchandising strategies.
We dream big and work as one to innovate with purpose for our customers at every level of our business, investing in new technologies and products, and doubling down on top talent to drive the company forward.
We offer competitive salaries and wages to CTC employees, as well as store discounts, supported learning through our Triangle Learning Academy, Canadian Tire Profit Sharing, and retirement and savings programs for eligible employees.
As part of our enhanced flex benefits program, we offer mental health benefits in the amount of $5,000 per year for benefits-eligible employees and their families, including total well-being, and mental health tools and resources for all employees.
Join us in helping to make life in Canada better through living and working our Core Values: we are innovators and entrepreneurs at our core, outcomes drive us, inclusion is a must, we are stronger together and we take personal responsibility.
It is an especially exciting time to join CTC and its family of companies where career opportunities are wide-ranging!
Join us, where there's a place for you here.

Equal Opportunity

We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do.
We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification.
We are united in our purpose of being here to help make life in Canada better.
We stand firm in our Core Value that inclusion is a must.
We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond.
Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.