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About the Role

This role provides Underwriters with essential information to make sound decisions and supports the entire underwriting lifecycle, from initial marketing to policy issuance and renewal.

Responsibilities

• Performs initial underwriting analysis and documentation, including summarizing insured operations and initial pricing analysis.
• Handles endorsement referral requests, analyzes and resolves them, and makes independent recommendations.
• Establishes support needs for new and renewal policies by identifying and gathering necessary account information.
• Analyzes account-specific information, summarizing findings like loss data, financial information, and risk control reports for Underwriter review.
• Acts as a liaison between field operations and processing centers for timely account setup, rating, issuance, and renewal preparation.
• Coordinates account processing and servicing.
• Leads pre-renewal meetings to establish renewal activity schedules.
• Independently prepares and executes underwriting and pricing exhibits.
• Manages account documentation, ensuring file completeness and quality.
• Communicates with external producers and customers, serving as the primary contact for account matters and identifying upselling opportunities.

Requirements

• Typically a minimum of three years of related work experience in an office environment.
• Demonstrated ability to work independently on multiple tasks.
• Demonstrated customer service experience and the ability to interact with a wide variety of people on a daily basis in person, via telephone and email.

Skills

• Knowledge of Property and Casualty underwriting, insurance products, policy processing procedures, and documentation.
• Strong time management skills.
• Strong analytical skills.
• Strong communications skills.
• Strong capability to advise and coach others.
• Strong knowledge of Microsoft Office Suite.
• Strong knowledge of other business-related software.

Experience Level

• Typically a minimum of three years of related work experience

Education Level

• High school diploma, GED or equivalent experience.
• Bachelor's degree preferred.

About the Company

• At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.

Equal Opportunity

• At CNA, we are committed to providing equal employment opportunities to all employees and applicants.
• It is our policy to provide equal employment opportunities to employees and applicants based on job-related qualifications and ability to perform a job.
• If you require an accommodation during the hiring process or upon hire, please inform Human Resources.
• If a selected applicant requests accommodation during the recruitment process, CNA will consult with the applicant in order to provide suitable accommodation that takes into account the applicant’s accessibility needs.