About the Role
As a Sales Operations Analyst, you will support Sales enablement and ensure consistent operation by delivering complete and comprehensive results for a wide range of issues. You will also support cases pertaining to Salesforce and other business tools, acting as a liaison between technology teams and business partners, managing development requests, and educating Account Managers on Salesforce functionality.
Responsibilities
- Support Sales enablement and ensure consistent operation.
- Deliver complete and comprehensive results for a wide range of issues.
- Support cases pertaining to Salesforce, iTools, and eTools.
- Act as a liaison between technology teams and business partners.
- Manage development requests.
- Deliver high-quality service to internal and external customers.
- Educate and train Account Managers on the use and functionality of Salesforce.
Requirements
- 2+ years of experience in healthcare operations, help desk operations, or systems development.
- 2+ years of experience in data analysis, research, and testing.
- Experience with Salesforce or similar CRM tool.
- Experience with MicroStrategy or similar business intelligence tool.
- Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Skills
- Salesforce
- CRM
- MicroStrategy
- Business Intelligence
- Data Analysis
- Research
- Testing
- Communication
- Customer Relations
- Trouble shooting
- Analytics
- Priority Management
- Problem Solving
Work Type
- Full time
Education Level
- Bachelor's Degree preferred
- High School Diploma or GED required
Salary/Compensations
- $21.10 - $40.90 per hour
- Eligible for CVS Health bonus, commission or short-term incentive program
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- Paid time off
- Retirement savings options
- Wellness programs
About the Company
- We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience.
- At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do.
- Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
- Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
