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About the Role

Camping World is seeking a Receptionist to join their growing team. This role is key to providing a meaningful customer experience and offers opportunities for growth within the organization.

Responsibilities

• Serve as the first point of contact for customers.
• Greet and welcome customers.
• Set the tone for a positive customer experience.
• Check in VIP appointments and direct customers to the appropriate team member(s).
• Coordinate front desk activities, including answering and directing incoming phone calls.
• Track incoming sales calls in the CRM.
• Maintain a strong work ethic with total commitment to success.
• Assist customers with questions directed to the reception desk.
• Perform other duties as assigned.

Requirements

• High School education or equivalent.
• Previous experience in a high-standard customer service environment preferred.
• Excellent interpersonal, presentation, and relationship-building skills.
• Strong ability to take initiative, coupled with leadership skills and the ability to take charge of a situation.
• Strong sense of personal responsibility and reliability.
• Desire to work as an integral member of a team.
• Strong organizational skills with the ability to multitask.
• Ability to effectively respond to and meet the needs of a diverse client base.
• May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices.

Skills

• Computer skills: MS Office

Location

• Onsite

Work Type

• Full-time
• Part-time

Experience Level

• Previous experience in a high-standard customer service environment preferred

Education Level

• High School education or equivalent

Salary/Compensations

• $14.00-$17.56 Hourly

Benefits

• Paid Time Off
• 401(k)
• Employee Assistance Program
• Good Sam Roadside Assistance
• Discounts
• Paid parental leave (if eligibility is met)
• Tuition Reimbursement (if eligibility is met)
• On the job training opportunities
• Comprehensive benefit package including medical, dental, vision (for full-time associates)
• Access to dental & vision coverage (for part-time associates)

About the Company

• Camping World is a growing organization.

Equal Opportunity

• We are an equal employment opportunity employer.
• The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.