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About the Role

The Senior Executive Assistant (SEA) reports to the Chief Executive Officer (CEO) and plays a crucial role in supporting the executive team, contributing to the overall success and effectiveness of the San Francisco Campus for Jewish Living (SFCJL). Exceptional organizational skills, discretion, and the ability to handle sensitive information are required. The SEA serves as the primary point of contact for internal and external stakeholders, ensuring the smooth functioning of the executives’ office with a proactive and resourceful approach. The SEA can anticipate needs, problem-solve, and execute tasks with efficiency and professionalism.

Responsibilities

Serves as the primary point of contact between the Board of Trustees and executive leadership, ensuring clear and timely communication.
Coordinates Board and committee meetings, including scheduling, agenda development, materials, and follow-up documentation.
Maintains accurate, organized, and confidential records of Board actions, resolutions, and compliance requirements.
Supports onboarding and engagement of new Board members, fostering strong and professional relationships.
Assists with Board retreats, strategic initiatives, and executive-level projects to advance organizational priorities.
Monitors governance compliance, including Board terms, roles, and adherence to bylaws and policies.
Manages complex executive calendars, schedules appointments, and coordinates meetings for CEO and CFO.
Schedules, coordinates, and supports meetings. Documents meeting minutes.
Troubleshoots minor technical issues for executives as needed.
Professionally manages phone calls, emails, and written correspondence.
Prepares documents, reports, and presentations. Has excellent written skills and is familiar with software to support executives’ needs.
Arranges travel itineraries, including flights, accommodations, and transportation.
Acts as a primary point of contact for internal and external stakeholders, including staff, clients, vendors, board members, and donors. Relays messages and facilitates communication with strong customer service skills.
Drafts, proofreads, and edits correspondence and other written materials on behalf of the executive team.
Maintains the highest professional and positive relationships with all contacts, representing the organization in a courteous and professional manner.
Manages confidential information with discretion and integrity, maintains electronic databases (e.g., policystat) and physical filing systems to ensure organization and accessibility.
Conducts research, gathers data, and compiles reports as assigned by the executive team.
Tracks and ensures the accuracy of financial documentation, billing submissions, and expense-related processes in alignment with organizational policies.
Oversees the processing of invoices and expense reports, verifying compliance with organizational policies and signature authority guidelines.
Acts as a liaison between executives and team members to enforce financial procedures and resolve discrepancies.
Directly supervises one SFCJL Executive Assistant and is responsible for overseeing their performance.
Provides guidance and oversight to administrative staff, establishing a dotted-line reporting relationship to campuswide Executive Assistants to ensure consistency in administrative practices.
Develops and implements standard operating procedures for administrative tasks across departments.
Mentors administrative personnel, offering training and support to enhance efficiency and professional development.
Coordinates and project manages compliance, licensing, and regulatory renewal activities by tracking key deadlines and deliverables, partnering with cross-functional teams to ensure timely completion and submission of required documentation.
Serves as a central point of contact for administrative coordination, promoting effective communication and collaboration among staff.

Requirements

Bachelor's degree and greater than 8 years of proven experience as an executive assistant, preferably supporting C-level executives.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams, SharePoint, OneDrive) and other relevant software applications (e.g., Zoom, DocuSign) with experience maintaining executives’ phone, calendar, and travel schedules using Microsoft Office.
Ability to learn and troubleshoot new software applications as needs arise.
Strong communication skills, both written and oral, with the ability to interact effectively with individuals at all levels of the organization.
Exceptional organizational skills, with the ability to prioritize tasks, manage multiple deadlines, and adapt to changing priorities in a fast-paced environment.
Discretion and professionalism in handling sensitive information and confidential matters.
Attention to detail and accuracy in all work activities, ensuring high-quality deliverables and outcomes.
Ability to work independently with minimal supervision, while also functioning effectively as part of a collaborative team.
Flexibility and adaptability to accommodate the evolving needs and priorities of the organization.
Commitment to upholding ethical standards and promoting a positive organizational culture.
Must be able to sit for up to 75% of the workday.
Must be able to stand and walk throughout the workday.
Must be able to push and pull up to 20 lbs. unassisted.
Must be able to lift up to 20 lbs.
Must be able to bend and reach.
Must have good manual dexterity for typing and operation of office machinery, including computers.

Skills

Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams, SharePoint, OneDrive)
Zoom
DocuSign
Communication skills (written and oral)
Organizational skills
Attention to detail
Problem-solving
Customer service skills

Location

San Francisco

Work Type

Full-Time
Onsite

Experience Level

Greater than 8 years of experience
C-level executive support experience

Education Level

Bachelor's degree

Salary/Compensations

$130,000 - $160,000

Benefits

Medical
Dental
Vision
403(b) Retirement Plan
Paid Time Off (PTO)
Tuition Reimbursement
Commuter Benefits
Weekday Shuttle Services to and from Glen Park Station

About the Company

Nestled in San Francisco's Excelsior neighborhood on a nine-acre campus, the San Francisco Campus for Jewish Living (SFCJL) is the leading senior services organization in Northern California.
Our continuum of care includes: the Frank Residences assisted living and memory care; the Jewish Home and Rehabilitation Center, offering long-term skilled nursing, short-term rehabilitation, an acute geriatric psychiatric unit for adults over the age of 65; and our Foundation.
Founded in 1871 and formerly known as the Jewish Home, our legacy grounds us as our vision propels us forward.
Today, we've evolved to support more than 2,500 older adults each year through innovative, comprehensive programs rooted in the Jewish values of compassion, community, and excellence.
We are equally proud of our inclusive culture, where 950 team members of diverse faiths and backgrounds work together in shared purpose.

Equal Opportunity

San Francisco Campus for Jewish Living is committed to employing a diverse and inclusive workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.