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About the Role

As a Field Service Technician, you will service existing industrial manufacturing customers by maintaining their pneumatic tools and fastener inventory, while also selling industrial supply products. Your primary role includes building and maintaining strong customer relationships and ensuring outstanding on-site service.

Responsibilities

• Become a primary contact and build a strong relationship at an assigned customer base.
• Maintain and repair the customers loaned contract tools.
• Build a strong personal relationship with all contacts within each account.
• Become an active order creator within your accounts, creating awareness of the many products we can supply, stay on top of customer on hand inventory and suggest orders and reorders.
• Maintain adequate parts inventory on the company van for efficient customer repairs.
• Properly maintain company service van and keep up a clean and organized vehicle.
• Always have a professional appearance.
• Become the product/application expert and continually expand your knowledge of tools, fasteners and all other products we sell.
• Understand tool applications and learn products that can increase productivity and worker comfort (ergonomics).
• Time and territory management is important. Constantly strive to increase your territory productivity through efficient routing and time management.
• Accurate and timely reporting on all paperwork requirements.

Requirements

• A minimum of two years of related experience.
• High school diploma a necessity.
• Strong mechanical aptitude with a service and maintenance background.
• Self-motivated, self-starting, disciplined scheduled individual.
• A good driving record is required.
• Strong interpersonal and communication skills.
• Willingness to travel throughout assigned territory.
• Basic computer skills. Job requires using software to manage parts, repairs and customer service.
• Success driven.
• Strong organizational skills.
• Flexible and able to work well under pressure.

Skills

• Independent thinking
• Strong character
• Mechanical aptitude
• Interpersonal skills
• Communication skills
• Organizational skills

Work Type

• full-time

Experience Level

• Minimum of two years of related experience

Education Level

• High school diploma
• College or trade degree is of great value

Salary/Compensations

• $60,000 plus bonuses

Benefits

• Medical
• Dental
• 401(k)

About the Company

• LINC Systems is a distributor of fasteners, pneumatic tools and MRO supplies.
• We are one of the largest fastener distributors in the country servicing industrial manufacturing and construction supply customers.
• We offer all major brands of pneumatic tools and fasteners and a full line of over 50,000 MRO products.

Equal Opportunity

• LINC Systems is an equal opportunity employer