Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

This role involves working with community partners to increase Molina’s membership and improve community health and well-being. Specialists collaborate with sales teams and across regions, managing events and community relationships. The role requires engaging with Community Based Organizations (CBOs) 75% or more of the time, with mileage reimbursement provided.

Responsibilities

• Provides senior level support for health plan growth and community engagement activities.
• Achieves and improves Molina’s enrollment/referral growth objectives across all lines of business.
• Collaborates with key departments to improve overall choice rates and assignment percentages.
• Develops relationships with community-based organizations (CBOs) and providers to drive membership growth.
• Coordinates community events with key partners to increase Molina brand recognition and visibility.
• Carries out activities to achieve membership/referral growth targets and overall choice rate through direct and indirect marketing and community events.
• Achieves monthly, quarterly, and annual enrollment/referral goals and growth targets.
• Schedules, coordinates, and participates in Molina turnkey community events, encouraging partner participation and aligning media components.
• Develops, maintains, and deepens relationships with key business leaders, CBOs, and providers to build membership.
• Collaborates with the provider relations team to ensure providers are aware of Molina products and services.
• Establishes referral processes for providers and CBOs to refer eligible clients.
• Represents Molina as an ambassador within the community on healthcare delivery system and wellness topics.
• Facilitates presentations, attends meetings, and distributes educational materials.
• Assists with incoming calls, addressing member questions related to health access.
• Identifies opportunities for key sponsorships and provides justification for Molina participation.
• Identifies and promotes Molina's Volunteer Time Off (VTO) program and develops employee volunteering opportunities.
• Manages daily schedule in alignment with department goals and assigned community region(s).
• Provides training and support to new and existing growth and community engagement team members.
• Performs up to 75% local travel.

Requirements

• At least 3 years of related experience in marketing, business development, community engagement, sales, and/or customer service, preferably in the health care industry, or equivalent combination of relevant education and experience.
• Valid and unrestricted driver's license.
• Reliable transportation and adequate auto insurance for job-related travel.
• Ability to drive up to 3 hours to attend events.
• Ability to attend public events in outdoor venues in all weather conditions.
• Ability to sit and stand for long periods.
• Ability to lift 30 pounds and independently prepare for and set up community marketing events.
• Strong customer service acumen.
• Networking skills and ability to develop and maintain relationships with key internal/external stakeholders, including CBOs.
• Knowledge of community resources.
• Ability to work in a fast-paced, team-oriented environment with little to no supervision.
• Organizational and time-management skills to manage simultaneous projects and tasks.
• Effective verbal and written communication skills.
• Ability to facilitate public speaking events and presentations.
• Proficiency in Microsoft Office suite/applicable software programs.

Skills

• Community engagement
• Sales
• Marketing
• Business development
• Customer service
• Networking
• Relationship building
• Organizational skills
• Time management
• Verbal communication
• Written communication
• Public speaking
• Presentation skills
• Microsoft Office suite proficiency

Location

• Buffalo, New York

Work Type

• Full-time
• Field-based

Experience Level

• Senior level support

Benefits

• Competitive benefits and compensation package

About the Company

• Molina Healthcare is focused on making an impact on people’s lives through community outreach and engagement.
• Molina's leadership team leads with empowering employees to do what they love best by helping others.

Equal Opportunity

• Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V