About the Role
The Head of Construction will build and lead a national, multi-line Construction industry vertical with a region-first go-to-market operating model. This role carries national profit and loss accountability across a Construction portfolio spanning property and casualty lines on an annual and project basis. The Head of Construction will work closely with Surety and Specialty leaders to maximize cross-line success and partner with aligned functional leads across risk control/engineering, operations, claims, and technology. At the core of this role is field underwriting execution, translating the underwriting strategy into disciplined, consistent risk selection and portfolio outcomes across Canada. This leader is accountable for driving profitable growth, maintaining portfolio quality, and ensuring the field operates with the risk selection discipline and appetite alignment required to build a top-quartile Construction book. This leader will also serve as Liberty Mutual Canada's (LMC) primary connection into the North American Construction vertical.
Responsibilities
- Champion and model Liberty Values and Guidelines for Inclusion to drive market-leading culture and ensure positive employee engagement.
- Own national profit and loss accountability for the multi-line Construction vertical; set portfolio objectives, monitor execution against plan, and ensure performance visibility.
- Develop and execute a region-first go-to-market strategy, deploying regionally-embedded underwriting pods to win mid-to-large annual contractor and project business.
- Execute the underwriting strategy developed in partnership with the OOU, translating appetite, risk selection criteria, portfolio limits, and aggregation controls into consistent field-level decisions.
- Lead, recruit, develop and retain a national Construction team including national resources and oversight of regionally-embedded underwriters.
- Drive bilingual capabilities and regional responsiveness in Quebec and other provinces as required.
- Own the national broker strategy for Construction, building and managing strategic broker partnerships.
- Partner with Specialty leaders to identify and capture multi-line opportunities.
- Coordinate with Regional Leaders to ensure Construction underwriters are integrated into regional servicing models.
- Engage actively with the North American Construction vertical, contributing Canadian go-to-market insights, broker dynamics, and portfolio performance into NA strategy and planning discussions.
- Collaborate with Risk Control/Engineering to shape pre-bind surveys, post-bind service plans and hiring and prioritization of national risk control/engineering resources.
- Work with Claims leadership to appoint Construction claims liaisons, ensure effective large loss reviews, subrogation approaches and claim trend monitoring.
- Support program development and operational readiness.
- Provide input into financial planning and monthly reporting for Construction results and support the development of five-year growth plans.
- Represent Liberty Mutual Canada in market forums and act as a senior ambassador for the Construction vertical with brokers, clients, and industry stakeholders.
Requirements
- 15+ years of commercial underwriting experience with meaningful exposure to Construction lines of business.
- Significant prior leadership and people management experience required.
- Proven track record of building, scaling and managing profitable multi-line portfolios.
- Demonstrated ability to execute against an underwriting strategy and contribute meaningfully to its development.
- Strong people leadership capability – demonstrated success recruiting, developing, and retaining high-performing underwriting teams across geographies.
- Ability to set direction, hold teams accountable, and build a culture of disciplined risk selection and portfolio ownership.
- Experience operating within a North American or multi-jurisdictional insurance platform.
- Ability to navigate a matrixed organization, contribute to broader North American strategy discussions, and activate enterprise-level capabilities locally while preserving Canadian market nuance.
- Established track record managing strategic broker relationships at a national level.
- Ability to develop and execute a broker strategy that drives hit rates, retention, multi-line penetration, and preferential submission flow.
- Experience leading regionalized operating models, balancing locally embedded underwriting teams with centralized technical resources and governance.
- Strong commercial acumen with P&L responsibility experience.
- Ability to translate portfolio analytics into actionable field-level decisions and go-to-market adjustments.
- Sound working knowledge of Construction lines including surety interplay, contractor finance/WIP, JVs, and PPP exposures.
- Excellent cross-functional collaboration skills – proven relationship-building skills with brokers, clients and internal partners.
- Proven ability to partner across Specialty lines, Claims, Risk Control/Engineering, Operations, and Surety to deliver integrated client and portfolio outcomes.
- Strong communicator, active listener and critical thinker – with the commercial negotiation skills to win in a competitive market.
- Appetite for data-driven decision making; familiarity with portfolio tracking, data coding, and using analytics to steer execution.
- Candidates who complete an interview and remain under consideration may request, and will receive, feedback within 45 days.
Skills
- Construction lines of business
- Leadership
- People management
- Multi-line portfolio management
- Underwriting strategy development and execution
- Team recruitment, development, and retention
- North American or multi-jurisdictional insurance platform operations
- Matrixed organization navigation
- Strategic broker relationship management
- Regionalized operating models
- Commercial acumen
- P&L responsibility
- Portfolio analytics
- Construction lines knowledge (surety interplay, contractor finance/WIP, JVs, PPP exposures)
- Cross-functional collaboration
- Relationship building
- Communication
- Active listening
- Critical thinking
- Commercial negotiation
- Data-driven decision making
- Portfolio tracking
- Data coding
- Analytics
Location
- Toronto
- Calgary
- Vancouver
- Montreal
Work Type
- Flexible work environment (combination of on-site & remote work)
Experience Level
- 15+ years of commercial underwriting experience
- Significant prior leadership and people management experience
Benefits
- Competitive health & dental benefits plan
- Market-leading pension plan
- Competitive time off policy
- External education & tuition reimbursement programs
- Employee & Family Assistance Programs
- Opportunity to get involved and become a member of national employee committees (social responsibility, employee engagement, diversity, equity & inclusion)
About the Company
- Liberty Mutual Canada is the Canadian operation of Liberty Mutual Insurance Company.
- We offer a broad suite of commercial insurance products and solutions to mid-size and large Canadian companies with Canadian, North American and/or multinational risks.
- Liberty Mutual Canada has over 300 employees and services its clients coast-to-coast from our regional offices in Vancouver, Calgary, Toronto, Montreal and Halifax.
- At Liberty Mutual Canada, diversity is about all of us.
- Our promise to you is a culture that is collaborative, rewarding and empowering.
- We are committed to attracting and retaining employees across all dimensions of diversity and believe that recognizing, appreciating, and applying the unique insights, perspectives and backgrounds of each person cultivates an atmosphere of trust and respect.
- At Liberty Mutual Canada, our values are to foster a high-performing, equitable and inclusive culture where the best talent of all backgrounds can bring their whole selves to work and succeed.
- If you are unsure whether or not your experience matches every requirement below, we encourage you to apply anyway.
- We are looking for varied and diverse perspectives and experiences that we can add to our team!
Equal Opportunity
- Liberty Mutual Canada is committed to fostering an inclusive, accessible environment where all employees feel valued and supported.
- We are committed to building a workforce that is representative of the communities we operate in and serve.
- If you require an accommodation for the recruitment/interview process due to a disability (which may be invisible or visible, temporary or permanent), please let us know and we will work with you to meet your needs.
