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About the Role
Our Family Practice Clifton Park office is hiring a full-time Patient Support Specialist to join their team. This position is formerly known as a Medical Secretary.
Responsibilities
- Process incoming telephone calls and messages based on office policy and procedure.
- Schedule appointments for patients, following office protocols for access to care.
- Schedule all follow up appointments as directed by the providers or as indicated on encounter forms.
- Greet and check in patients upon arrival.
- Obtain patient signature on appropriate waivers according to insurance requirements.
- Organize and monitor the provider's daily schedule.
- Maintain timely patient flow.
- Verify patient insurance coverage/demographic information at each visit and update when necessary.
Requirements
- High school graduate or equivalent with additional education desirable.
- Previous clerical experience in a medical practice preferred.
- Strong computer skills.
- Knowledge of medical terminology and office procedures preferred.
- Ability to use interpersonal skills to establish/maintain cooperative relationships with patients, family members, physicians, providers, managers, co-workers and external customers.
- Maintain strictest confidentiality and discretion.
Skills
- Superior customer service skills
- Medical terminology
- Office procedures
- Interpersonal skills
- Confidentiality
- Discretion
Location
- Clifton Park
Work Type
- Full-time
- 40 hour work week
Education Level
- High school graduate or equivalent
Salary/Compensations
- $18.00 - $24.00 per hour
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Paid holidays
- Paid time off
- Retirement plan
About the Company
- Community Care Physicians offers competitive salary ranges with room for professional and financial growth.
- Compensation packages go beyond salary, including a comprehensive total rewards package.
- The company operates in a business casual environment.
Equal Opportunity
- We welcome candidates who will bring diverse intellectual, gender and ethnic perspectives to Community Care Physicians.
- Community Care Physicians is an Equal Opportunity Employer.