Branch Support Specialist - Liverpool, NY at Green Mountain Electric Supply | Liverpool, USA | Rezi

Branch Support Specialist - Liverpool, NY at Green Mountain Electric Supply

Branch Support Specialist - Liverpool, NY

Green Mountain Electric Supply · Liverpool, USA

4 days ago

Branch Support Specialist - Liverpool, NY

Green Mountain Electric Supply · Liverpool, USA

5 days ago
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About the Role

In this position, you will be a key member of our IT & Facilities team, providing electrical, building, and technology support to a rapidly growing company. Duties include electrical, data integration, maintenance, and IT work.

Responsibilities

  • Ensures assigned equipment is in proper working order and available for use.
  • Maintains physical space, ensuring a safe, clean, and functional environment.
  • Receives, manages, and processes work order requests, ensuring problems are resolved quickly.
  • Acts as liaison between employees and any outside contractors needed to resolve specialized problems.
  • Drafts and implements preventive maintenance schedules for buildings and equipment.
  • Ensures safety standards are followed throughout the facility.
  • Maintains inventory of supplies and reorders as needed.
  • Reads technical manuals, confers with users, or conducts computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
  • Sets up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
  • Trains users in the proper use of hardware or software.
  • Refers major hardware or software problems or defective products to vendors or technicians for service.
  • Installs and performs minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
  • Prepares evaluations of software or hardware and recommends improvements or upgrades.
  • Confers with staff, users, and management to establish requirements for new systems or modifications.
  • Inspects equipment and reads order sheets to prepare for delivery to users.
  • Performs other related duties as assigned.

Requirements

  • Travel is a must – most of the time
  • Detail oriented
  • Self-motivated
  • Excellent communicator
  • Quick learner
  • Strong troubleshooting skills
  • Electrical experience preferred
  • Building maintenance experience preferred
  • IT experience preferred
  • Experience with Solar Eclipse

Location

  • Depew, New York
  • Liverpool, New York
  • Saratoga Springs, New York
  • Chicopee, Massachusetts
  • Colchester, Vermont

Work Type

  • Full-time

Salary/Compensations

  • $24.00 to $28.00 per hour

Benefits

  • Work in a highly motivated team of professionals
  • Career and growth opportunity
  • Competitive salary and benefits
  • Work in a beautiful area of the country with many recreational opportunities