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About the Role

The Practice Manager will have line management responsibility for approximately 20 project managers, holding full commercial and contractual accountability for project success. This role requires extensive experience in pre-sales and IT project/program delivery, with a focus on collaborating with sales, service delivery, and development teams to enhance project delivery capabilities and achieve customer strategic objectives.

Responsibilities

Partner with business leaders to deliver services that support company objectives and align with Winning Together values.
Manage customer engagements and provide line management for approximately 10 project managers, requiring regional travel.
Ensure accountability for assurance, governance, and customer satisfaction.
Continuously maintain and innovate Practice capabilities to support business strategy.
Proactively support growth through the development and delivery of standardized, competitive, and market-relevant service offerings.
Provide thought leadership and subject matter expertise within the Practice and collaborate with internal and external stakeholders.
Manage the team operationally and commercially to achieve financial targets, competitiveness, and improved productivity and quality.
Drive a high-performance culture by developing, retaining, and attracting top talent.
Embrace and support Computacenter’s mission and core values.

Requirements

Legally eligible to work in the United States.
5+ years of management experience.
Recent experience leading delivery of large-scale IT infrastructure projects, preferably on a workplace platform for a professional services organization, with commercial outcome responsibility.
Experience applying appropriate governance and control in project oversight.
Demonstrable evidence of developing individuals and teams.
Passion for enhancing people's capabilities.
Innovative leadership with a focus on improving customer outcomes.

Skills

Pre-sales
IT project delivery
Program delivery
Collaboration with professional services sales
Collaboration with service delivery
Collaboration with service development
Project governance
Project control
Team development
Individual development
Thought leadership
Subject matter expertise

Location

United States

Work Type

Full-time

Experience Level

5+ years of management experience

Salary/Compensations

$165K - $185K USD

Benefits

Competitive compensation plans
Long-term career opportunities
Attractive mix of benefit plans for health, future financial security, and peace of mind

About the Company

Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations.
We help our world-renowned customers to source, transform, and manage their IT infrastructure to deliver digital transformation, enabling users and their business.
We’re a public company quoted on the London FTSE 250 (CCC.L) and employ over 20,000 people worldwide.
In the US, we support some of the country’s best-known businesses with regional hubs in San Francisco and Irvine, CA; Norcross, GA; Plano, TX; and New York City; and Integration Centers in Silicon Valley and Atlanta.