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About the Role

Handle a variety of in-office essential accounts receivable functions within the Credit & Collections department. Responsible for assisting with posting cash and correcting errors within the Accounts Receivable systems.

Responsibilities

• Receive, prepare and appropriately post all loose cash receipts determining the correct receivable to which to post the payment maintaining daily bank deposit schedule.
• Assist in processing cash receipts received with stubs through Remittance Processing Equipment and prepare bank deposits maintaining daily bank deposit schedule.
• Understand how to find data required to provide billing information by phone or correspondence for Internal and/or External Customers.
• Assist in the review and processing of Return Resolutions and Payments on daily basis and advise appropriate finance contacts when completed.
• Assist in the reconciliation of prior day’s payment transactions including all bank to bank payments, IVR Payments, credit card payments, ACH/EFT payments and paper checks from all payment channels.
• Assist in handling of agent/insured requests requiring a transfer of a misapplied payment, payment transfer request from customer, resolution of unpaid audits, review of an endorsement’s impact on the account, or resolution of reinstatement requirements.
• Perform data entry of prescreened EFT bank withdrawal requests to enable insureds to pay by automated bank withdrawals.
• Understand the review of routine Dividend Payments according to proper business procedure to identify and withhold funds for unpaid balances.
• Investigate Returned Mail and handle according to business procedure.
• Process payments into AS400 billing system.
• Process payments into OPEX machine, creating deposits for the bank.
• Assist the Director and senior technicians with daily internal control report reviews as needed.
• Performs other duties as assigned.
• Conforms with all corporate policies and procedures.

Requirements

• H.S. Diploma or Equivalent required.
• Less than 2 years of experience.

Location

• Central New York

Work Type

• Full-time
• Hourly
• Non-exempt

Experience Level

• Less than 2 years

Education Level

• High School Diploma or Equivalent

Salary/Compensations

• $32,900-$49,300

Benefits

• Medical and Prescription Drug Benefit
• Dental Benefit
• Vision Benefit
• Life Insurance and Disability Benefits
• 401(k) Profit Sharing and Investment Plan
• Health Savings Account (HSA)
• Flexible Spending Accounts
• Tuition Assistance, Training, and Professional Designations
• Company-Paid Family Leave
• Adoption/Surrogacy Assistance Benefit
• Voluntary Benefits - Group Accident Insurance, Hospital Indemnity, Critical Illness, Legal, ID Theft Protection, Pet Insurance
• Student Loan Refinancing Services
• Care.com Membership with Back-up Care, Senior Solutions
• Business Travel Accident Insurance
• Matching Gifts program
• Paid Volunteer Day
• Employee Referral Award Program
• Wellness programs
• Personal Insurance Discount

About the Company

• Utica National Insurance Group has 1,400 employees countrywide and is an "A" rated $2.0B award-winning, nationally recognized property & casualty insurance carrier.
• Operating along the Eastern half of the United States, based in our Home Office in Central New York, with Regional Office locations including NYC, Dallas and Charlotte.
• Our Mission is to continually meet the needs of our policyholders, agent/customers and employees resulting in sustainable profitable growth in an increasingly competitive marketplace.
• We are proud to sell our products through more than 2,200 independent insurance agents around the country as we have been since 1928.
• As the second-largest insurer of Agents’ Errors and Omissions business in the United States, we insure many of the agents who work with our policyholders.
• Our purpose is to make people feel secure, appreciated, and respected.
• These Values define the character of our employees.
• Together, with our agents, we are committed to providing our mutual policyholders with valuable services and products to help them feel secure.

Equal Opportunity

• Utica National is an Equal Opportunity Employer.