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About the Role

The Department Manager Watches will act as an ambassador of Bucherer 1888, driving and growing the watch business within the location. This individual is responsible for providing clients with an elevated shopping experience, exploring both their immediate and future needs, and promoting company and brand partners. Candidates must have a passion for watches and the industry's history, and be a strategic global thinker and leader.

Responsibilities

Actively partner with the Store Director and HQ to develop and grow the watch business.
Maintain proactive and ongoing communication with partner brands, focusing on strategic key brands.
Lead the team of Client Advisors in the watch department.
Perform daily inventory control and product care, optimizing inventory and reacting to trends.
Serve as the in-store point of contact for brand representatives.
Ensure successful launch and development of new watch brands in collaboration with relevant departments.
Organize regular in-store activations to drive brand development.
Develop monthly and yearly activation plans to achieve and exceed targets.
Utilize CRM to develop business with existing clients, focusing on cross-selling and up-selling.
Clearly communicate daily sales objectives and their relation to weekly and monthly targets.
Collaborate with management and co-workers to achieve and exceed targets.
Coach and develop team members, providing feedback and utilizing tools to grow the business.
Share knowledge and motivate all store team members to promote watch brands.
Communicate opportunities to develop community relationships and explore potential events.
Maintain professionalism, approachability, knowledge, and graciousness in all interactions.
Strive for client service excellence to ensure a positive shopping experience.
Closely monitor store security.
Oversee opening and closing of the store in alignment with company policies.
Continuously recruit top talent demonstrating outstanding client service.
Understand local competitors and equip Client Advisors with this knowledge.

Requirements

5-8+ years of experience in high-end luxury retail sales and watches.
2-3 years of management experience.
Must be able to work a flexible schedule throughout the week.
Proven sales achievement in the luxury brands market.
Excellent interpersonal and communication skills.
Ability to lead, motivate, and drive sales in a team-driven environment.
Good organization and learning skills.
Must be proactive and results-driven.

Skills

Passion for watches and industry history
Global thinking
Leadership
Strategic planning
Clienteling
Sales
Inventory management
Brand representation
Event planning
CRM utilization
Cross-selling
Up-selling
Team motivation
Coaching
Feedback delivery
Community relationship development
Recruiting
Competitor analysis

Location

Location not specified

Work Type

Full-time

Experience Level

2-3 years management experience
5-8+ years retail sales experience

Salary/Compensations

$90,000 - $120,000 plus bonus

About the Company

Bucherer 1888 is a luxury retail brand.

Equal Opportunity

All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws.