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About the Role

The Real Estate Services Coordinator is a key point of contact for tenants, providing customer service and administrative support for commercial property operations. This role manages tenant communications, coordinates building requests, supports move-ins/outs, and collaborates with building teams to address property needs.

Responsibilities

• Respond to tenant emails promptly and professionally, providing outstanding customer service.
• Coordinate and track tenant requests, adding appointments and activities to property calendars as needed.
• Support tenant move-in and move-out processes, ensuring a seamless experience.
• Review, manage, and redistribute work orders to appropriate teams for resolution.
• Collaborate with security, janitorial, and engineering teams to address building-related issues and service requests.
• Answer incoming phone calls and escalate concerns to the appropriate personnel when necessary.
• Maintain accurate records and provide administrative support for property management operations.
• Serve as a primary resource within the building management office for tenant and operational needs.

Requirements

• Real estate and property management experience.
• 2+ years of customer service or property management experience.
• Strong Microsoft Office skills, including Outlook, Excel, and Word.
• Ability to follow processes and provide excellent customer service.

Skills

• Accounting experience is preferred.
• Work order system experience is preferred.
• Commercial property experience is ideal.
• Familiarity with accounting software like Yardi or Oracle.

Location

• San Francisco, CA

Work Type

• On-site
• Contract
• Full-time

Experience Level

• 2+ years

Education Level

• Associate's degree preferred

Salary/Compensations

• $30.00 - $32.00/hr

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

About the Company

• Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

Equal Opportunity

• The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
• Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
• It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
• We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.