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About the Role

As part of the Sales organisation, Solution Engineers play an instrumental role in Kong's continued growth and success by aligning with the Account Executive team and leading the technical sale cycle with both new and existing customers. This position supports Enterprise & Strategic accounts within the French region. The role is for someone motivated by the opportunity to drive new business while learning and evangelising cutting-edge technology.

Responsibilities

Support field sales in helping customers understand the value of the Kong API Management & Connectivity solutions.
Grow trusted client relationships throughout the entire sales lifecycle from initial discovery/ requirement gathering, to product reviews/ demos, and into production.
Support PoCs throughout the entire evaluation process.
Onboard and train new customers and establish revenue potential with existing customers.
Coordinate with support, product, and engineering teams to prioritize customer needs and ensure 100% satisfaction across assigned set of accounts.
Create technical documentation for DevOps, implementations, and services engagements.
Participate in creative lead generating activities such as creating blog posts, leading webinars, working industry events, etc.
Perform additional tasks as required by manager.

Requirements

7+ years of pre-sales Solution Engineering or relevant experience at a SaaS, Open-source or Enterprise Software company.
Experience working with Open-source technology.
Foundational knowledge/ understanding of API Management & Integration, Cloud computing trends, Open-source business models.
Confident ability to present and lead discussions with C or Director level executives as well as Product Managers and Engineers.
Enthusiasm for working in a high profile, fast-paced startup culture.

Skills

API Gateway
Service Mesh
Docker
Kubernetes
NGINX
HTTP
AWS
Postgres
Cassandra
Linux OSes
DevOps
CD/CI pipeline
DCOS/Mesos
Docker Swarm

Location

French region

Work Type

Full-time

Experience Level

7+ years

About the Company

Kong Inc. is a leading developer of API and AI connectivity technologies, building the infrastructure that powers the agentic era.
Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models.
Trusted by the Fortune 500 and startups alike.