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About the Role
Equinix Incubation builds agentic systems that run the software delivery lifecycle end to end, from intake through value tracking. We are hiring Staff and Senior Staff Engineers to build these agents and their platform, focusing on designing, shipping, evaluating, and hardening production agents that colleagues across a global organization can trust.
Responsibilities
- Design, build, and ship LLM-powered agents that execute real lifecycle work: intake triage, estimation, requirements, technical design, coding, testing, release, and operations.
- Engineer the scaffolding that makes agents dependable: tool use via MCP, agent-to-agent handoffs (A2A), event-driven orchestration, and deep Jira and enterprise system integration.
- Build on Equinix's enterprise AI platform: AI gateway, orchestration, audit, and access control, with security and privacy by design.
- Design and automate eval suites that measure agent output quality on every change, and make passing evals the release gate for agents.
- Define guardrails, human-in-the-loop approval points, review thresholds, and escalation paths.
- Instrument agent behavior end to end (quality, latency, cost, adoption), find failure patterns, and tune prompts, context, and configurations.
- Build the knowledge layers agents depend on: retrieval over process libraries, decision histories, code, and delivery data.
- Establish reusable prompt patterns, context standards, and agent configurations that other teams adopt.
- Own agents through their full lifecycle: instructions, context freshness, performance monitoring, feedback, and retirement.
- Contribute to the orchestrator, persona consoles, and dashboards that keep humans in command of agent-led delivery.
- Use agents to build agent systems, and feed learnings back into the platform.
- Apply strong engineering craft including architecture, code quality, testing, CI/CD, and cloud-native design.
Requirements
- 6+ years (Staff) or 9+ years (Senior Staff) of professional software engineering experience, with a record of shipping and operating production systems.
- Hands-on experience building LLM-powered applications or agents: prompt and context engineering, tool calling, retrieval, or multi-agent workflows.
- Experience designing evaluations for AI systems, or strong test-engineering instincts.
- Strong proficiency in Python or TypeScript, plus solid API, microservices, and event-driven architecture skills.
- Fluency with modern engineering practice: Git, automated testing, CI/CD, observability, and cloud platforms.
- Sound judgment about when to trust automation and when to demand human review, and the communication skills to explain that reasoning.
Skills
- Agent Engineering
- LLM application architecture
- Prompt and context engineering
- Tool use and orchestration
- Multi-agent design
- Evals and Trust
- Eval design and automation
- Guardrails and human-in-the-loop gates
- AI observability
- Responsible AI governance
- Platform Craft
- API and event-driven design
- CI/CD and automation
- Cloud-native engineering
- Enterprise integration
- Systems thinking
- Pragmatic risk-taking
- Mentoring and standards-setting
- Clear communication
Location
- Global
Work Type
- Full-time
Experience Level
- Staff
- Senior Staff
About the Company
- Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.
- A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.
- Help us challenge assumptions, uncover bias, and remove barriers—because progress starts with fresh ideas. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.
- Incubation is a durable capability, not a project team: the team persists, and the product rotates. Agentic delivery is product one; the next incubation bets follow.
- You will help define how AI-first engineering works at Equinix, with the autonomy of a startup and the reach of a global platform company.
- Few roles let you change how an entire organization builds software. This one exists to do exactly that.
Equal Opportunity
- Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.
- Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
- We use artificial intelligence in our hiring process. Learn more here.