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About the Role
N2IA is seeking a Mid-Level UX Designer to improve the usability, accessibility, and effectiveness of digital services. You will design user-centered experiences for web applications, forms, workflows, and service journeys, collaborating with various teams to meet user needs and requirements.
Responsibilities
- Conduct user research to understand needs, constraints, and service pain points.
- Document decisions, research findings, and design rationale.
- Translate research into insights, personas, journey maps, service blueprints, and prioritized design opportunities.
- Create information architecture, user flows, wireframes, prototypes, and high-fidelity designs.
- Support design systems and reusable components.
- Facilitate design workshops with cross-functional stakeholders.
- Ensure compliance with accessibility standards (e.g., WCAG 2.1 AA) and support inclusive design practices.
- Collaborate with product, engineering, content, and analytics to define requirements, acceptance criteria, and success metrics.
Requirements
- Approximately 4–6 years of professional UX, product design, interaction design, or related experience delivering digital products or services.
- Bachelor's degree in Design, Human-Computer Interaction, Psychology, Computer Science, related field, or 8 years of UX Designer experience.
- Experience designing for complex, data-heavy applications.
- Demonstrated experience with user research and usability testing, including synthesis of findings into actionable recommendations.
- Proficiency in modern design/prototyping tools (e.g., Figma, Adobe XD, Sketch).
- Strong understanding of interaction design, information architecture, and content-aware design.
- Working knowledge of 508 (WCAG) accessibility and inclusive design principles.
- Experience working with cross-functional teams and navigating complex stakeholder environments.
- Ability to manage assigned work with moderate independence.
- Ability to communicate clearly and advocate for users.
- Portfolio Required (please include link) demonstrating specific case study elements.
Skills
- User research
- Usability testing
- Information architecture
- User flows
- Wireframing
- Prototyping
- High-fidelity design
- Design systems
- Accessibility standards (WCAG 2.1 AA)
- Inclusive design
- Figma
- Adobe XD
- Sketch
- Interaction design
- Content-aware design
- 508 accessibility
Location
- Remote
Work Type
- Full-time
Experience Level
- Mid-Level
- 4-6 years
Education Level
- Bachelor's degree in Design, Human-Computer Interaction, Psychology, Computer Science, or related field
- Equivalent experience
About the Company
- N2IA Technologies is a consulting company specializing in acquisition/contracting support, cost/FinOps, and technology optimization for federal clients.
- We deliver tailored strategies, robust software solutions, and streamlined operations.
- We are committed to developing innovative financial and compliance-based solutions that address evolving business and regulatory needs.
- N2IA is the place for those passionate about accounting, financial accuracy, and supporting government programs.
Equal Opportunity
- N2IA is committed to fostering a diverse and inclusive work environment.
- We are an Equal Employment Opportunity Employer and encourage applications from all qualified individuals, regardless of gender, race, ethnicity, sexual orientation, disability, or veteran status.